ZenMaid

Name: ZenMaid
Rating: 3.3 (75 reviews)
Author: ZenMaid

By: ZenMaid

Simple scheduling for Maids

Features & Capabilities

ZenMaid's Simple Scheduling Software helps maid service teams stay on top of operations from the road or the office. Schedule appointments anywhere, use the map view to plan routes, and rely on GPS-based time tracking to know where your crew is when they clock in and out.

Book, estimate, and invoice on the fly to close jobs faster. ZenMaid’s field assistant helps both managers and employees: clock in/out with GPS coordinates, access clickable customer details, and share before/after photos to prove work completed. The mobile app keeps everyone aligned, whether in the field or back in the office.

User Growth & Download Statistics

App Calendar Task Management Marketing

By:

ZenMaid

Rating:

3.30

(75)

Version:

7.24.1 Last updated: 2026-06-01

Version code:

886138222

Creation date:

2018-03-23

Compatible devices:

Size:

53.95MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 189,448 ▼ 242

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

ZenMaid

Apple Apps Store

https://apps.apple.com/us/app/zenmaid/id1357534769

Website:

https://get.zenmaid.com/

User Reviews

ZenMaid is praised for ease of use, real-time GPS tracking of cleaners, helpful notifications, and better organization for a maid business. However, multiple reviews flag persistent issues: poor customer service, unexpected billing increases, frequent app crashes, mobile-app feature gaps compared with the web, and scheduling/calendar reliability problems.

Pros

Easy to use and intuitive mobile interface for scheduling and job management.
Real-time GPS/location tracking of cleaners helps coordination and transparency.
Useful notifications and status updates for clock-in/out and job changes.
Helps run and scale a maid service, improving organization and operations.
Supports notes, photos, and directions on jobs for clarity.

Cons

Poor customer service with unprofessional, rude staff; slow responsiveness (notably an issue with Amar).
Billing issues including unexpected price increases and extra charges for services previously included.
Frequent app instability: crashes, won't open, or loading errors.
Mobile app lacks many web features (cannot add/edit services; limited calendar functionality).
Scheduling/calendar reliability problems, such as new customers not saving or reminders failing.

Recent reviews

I strongly agree with the concerns raised in other reviews. I was also a long-time user of this app and consistently felt uncomfortable dealing with their customer service. The overall tone was negative, and interactions very awful and disrespectful specifically with AMAR playing to be CEO of bad service. Like others have mentioned, my bill increased unexpectedly. Being charged extra simply for services which were included before.

by Xo*****, 2026-01-28

I used this app for years and never felt comfortable with their staff. The overall attitude was extremely negative, and customer service mixed personal feelings with business. My bill was suddenly increased by $60 just because I asked several times how to reactivate a worker, which I found unfair and unprofessional. Amar, in particular, was rude and dismissive. Instead of providing support, he accused me of “asking too many questions” and tried to force me to upgrade my plan. His tone was disrespectful and showed very little tolerance or tact, especially towards women. In the end, I moved over 36 properties to ResortCleaning, which offers better integrations without charging extra for speaking to a human. I truly hope Zendmaid rethinks its customer service approach — because experiences like this push long-time customers away.

by De*****, 2025-09-24

One of the more annoying things about the app and website is when I input a new customer and their appointment and then save, often it won’t show up on the calendar. I’ll even try to add them on the calendar and it won’t pull up their name at all, so I have to go back through emails, re-input the customers information, pricing, appointment etc, and then maybe after the second or third time it will finally save and be on the schedule and I can move on to the next task. This is causing a lot of extra work and is frustrating.