CT Service

Name: CT Service
Rating: 2.9 (9 reviews)
Author: California Department of Transportation

By: California Department of Transportation

Travel

Features & Capabilities

The CT Service app allows you to submit and track service requests.

Customer Service Requests are handled Monday through Friday, 8AM to 4PM. This form should NOT be used to report any kind of highway emergency. Report highway emergencies to 911 or the California Highway Patrol immediately.

User Growth & Download Statistics

App

By:

California Department of Transportation

Rating:

2.90

(9)

Version:

2.0.1 Last updated: 2025-11-17

Version code:

878839526

Creation date:

2018-08-16

Compatible devices:

Size:

478.00KB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-12

Compare stats and ranking:

Ranking

# 486,898 ▼ 3,243

For Developers

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Contact the developer

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Developed by:

California Department of Transportation

Apple Apps Store

https://apps.apple.com/us/app/ct-service/id1356206727

User Reviews

This app works well, however it should allow for images to be attached to service requests.

by mm*****, 2025-02-08

I have used this app for a few years and submitted about a half-dozen tickets for problems ranging from potholes to graffiti. I notice it depends on which area handles your complaint whether they actually do something or not. In Vacaville (Solano County), I have submitted three tickets over the last few weeks because there’s potholes all over I-80. I receive an initial email indicating the issue will be addressed, followed by another email indicating the situation has been addressed (when it hasn’t). In submitting tickets in San Mateo and Solano County, they seem to actually address the issue. Not sure this thing is worth it if they just close tickets and pretend that they did something.

by Mi*****, 2023-12-27

The app is okay. Somewhat slow and not as well developed as LA311. No place to upload pictures, slow loading. Considering the app has been around for at least 3 years it should be more user friendly. The only good feature is the ability to see all of your service requests.