Sanitas Medgate

Sanitas Medgate provides 24/7 access to a network of over 100 doctors for fast, secure medical care by phone, video or chat. With AI-assisted triage, you quickly determine whether a teleconsultation or an in-person visit is needed, helping avoid unnecessary appointments. You can receive prescriptions, medical certificates, certificates of incapacity for work, referrals, and a personal treatment plan right in the app. Save your favorite doctors and view a concise summary of the consultation and plan after every visit.

How it works: enter your symptoms, book a telephone or video appointment, receive advice and treatment, and view your treatment plan and documents. Security is a top priority: identity verification by ID and strict data protection; medical data is not transmitted to health insurers. Costs are billed through statutory benefits, with typical teleconsultations around CHF 50. The app is continuously developed with user feedback; share ideas at info@medgate.ch to help optimize the experience.