Reviews of Ouachita Parish Public Library

By: Stacks Inc. App

List of user reviews and ratings for Ouachita Parish Public Library

Total ratings

2.30 (Rating count: 18)

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Review summary

User feedback is mixed: several users praise the app for quickly checking availability and placing holds and for saving trips to the library, and some simply love using it. However, multiple reviews report critical instability: repeated initialization errors, login problems, and crashes during search or hold actions. Navigation has also been criticized, especially in comparison with the previous app. Overall, reliability and usability issues outweigh the positives.

Pros

Ability to quickly check availability and place holds for items
Saves trips to the library by letting users manage holds from home
Overall positive sentiment and enjoyment of using the app

Cons

Initialization errors (initialization failed) that prevent use
Login/logout problems that prevent access or require in-person visits
Search/hold functionality often fails or crashes (can't search, place holds, or request multiple books)
Navigation/UX issues compared to the old app (not as easy to navigate)

User Reviews

Recent rating average: 2.40

All time rating average: 2.30

5 star

50% (5)

Date	Author	Comment
2025-12-05	Tc*****	I used to be able to find books and place an order for them to be put on hold.not anymore.the app is barely functioning and I can’t find anything by searching on it
I used to be able to find books and place an order for them to be put on hold.not anymore.the app is barely functioning and I can’t find anything by searching on it
2024-04-09	JB*****	I got logged out of the app. I have tried to log back in using the information given to me by the library but it will not let me login.
I got logged out of the app. I have tried to log back in using the information given to me by the library but it will not let me login.
2021-09-15	gi*****	it doesn’t work at all. i have no way of requesting multiple books like i used to.
it doesn’t work at all. i have no way of requesting multiple books like i used to.
2021-07-12	Da*****	I love this app because if I think of a book or DVD I’d like to borrow, I check the app to see if the library has it and can request a hold really quickly.
I love this app because if I think of a book or DVD I’d like to borrow, I check the app to see if the library has it and can request a hold really quickly.
2021-01-05	Je*****	App keeps saying initialization failed
App keeps saying initialization failed
2021-01-02	sh*****	The app say initialization failed and will go no further.
The app say initialization failed and will go no further.
2020-10-23	Cl*****	Saves me trips to the library.
Saves me trips to the library.
2020-10-20	bi*****	Love using this app!
Love using this app!
2019-10-22	ho*****	I like the previous app that the Ouachita Parish Library used much better than this one. This one is constantly causing problems, and now it won’t let me login, despite going to library in person and deleting and reinstalling!
I like the previous app that the Ouachita Parish Library used much better than this one. This one is constantly causing problems, and now it won’t let me login, despite going to library in person and deleting and reinstalling!
2019-01-18	Pa*****	The old app for the OP library was so good that I placed it on my home screen and used it regularly. They decided to go with Stacks several months back and I have not been pleased. The app is not as easy to navigate and, currently, crashes every time I attempt to search for an author, title, etc. Don’t waste your time with this app.
The old app for the OP library was so good that I placed it on my home screen and used it regularly. They decided to go with Stacks several months back and I have not been pleased. The app is not as easy to navigate and, currently, crashes every time I attempt to search for an author, title, etc. Don’t waste your time with this app.