Overview

Features & Capabilities

HiLook is a Chrome extension that pairs with HiLookVision to enable real-time remote camera monitoring across DNRs, NVRs, and IP cameras that support Cloud P2P. Create an account, add devices, and view live video from cameras worldwide.

It also provides video playback to review recorded moments and sends instant motion-detection alerts so you stay informed wherever you are.

User Growth & Download Statistics

By:
Hikvision Digital Technology Co.,Ltd
Rating:
4.70
(22,616)
5 ratings
Version:
6.12.0 Last updated: 2026-05-29
Version code:
885568537
Creation date:
2018-01-31
Compatible devices:
Size:
512.12MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-19
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Hikvision Digital Technology Co.,Ltd
Apple Apps Store
https://apps.apple.com/us/app/hilook/id1340663087

User Reviews

Review highlights show a mixed experience: many users praise the app for remote viewing and overall usefulness, but a significant number report instability, streaming disruptions, and a troubling 5-minute viewing cap. Positive remarks about the app’s clarity and usefulness appear alongside complaints about crashes and offline behavior, with some device-specific inconsistencies (e.g., iPad vs iPhone). Overall, reliability and uninterrupted playback are the most critical pain points, while remote access and feature-rich monitoring remain the app’s strongest positives.
Pros
  • Remote viewing capability: users can view cameras from distant locations (e.g., across the continent), which provides peace of mind.
  • Overall positive sentiment about the app’s usefulness and features, with multiple reviews noting the app’s value when monitoring a property.
  • Clear/accessible feel of the app noted by reviewers, contributing to a generally favorable user experience.
Cons
  • Frequent instability: the app often crashes or quits unexpectedly and can appear offline.
  • Playback/streaming issues: live streams can stop after a few minutes, and playback often buffers or shows errors.
  • Viewing limits and throttling: users report a 5-minute viewing limit even on Wi-Fi, affecting continuous monitoring.
  • UI/navigation quirks: some users report missing back navigation and other UI inconsistencies.
Recent reviews
The change from Favorites to Groups is a disaster on iPadOS. The UI is excessively oversized, and more importantly, you can no longer add the same device multiple times within a group. Previously, this was extremely useful if you wanted different monitoring layouts. For example, View 1 could include cameras 1, 2, 3, and 4, while View 2 could include cameras 1, 2, 3, and 5. You could simply swipe between pages in Favorites to switch layouts. Now that’s no longer possible, and you’re forced to create multiple groups instead. Managing them is also much more difficult because of the oversized, poorly optimized UI. This is a complete step backward. I honestly don’t understand what the developers were thinking.
by ba*****, 2026-06-10

Dear HiLook Support Team, I am writing to report several issues I have encountered with the app immediately after installing the latest update. I have noticed severe lagging and frequent freezing during use. Additionally, there is a glitch causing confusion and distortion in the image displays, and the internal settings have become unstable and disordered. I hope you can look into these bugs and release a corrective update as soon as possible, as these issues are significantly impacting the user experience and camera monitoring. Thank you for your time and assistance. I look forward to your response.
by na*****, 2026-06-01
View all user reviews ›

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