TruVideo

Name: TruVideo
Rating: 2.6 (82 reviews)
Author: TruVideo, Inc.

By: TruVideo, Inc. App

Business

Overview

Version:

2.5.5

Last updated: 2023-07-26

Ranking

#203,891 ▼ 1,627

Overall

Features & Capabilities

TruVideo Chrome Extension lets you record, upload, and share customer videos directly from your browser, using your existing TruVideo account. Create a customer entry, capture multiple videos, and send links via email or text.

Ideal for scenarios where the customer or field personnel can't be present—auto service, real estate, pest control, insurance claims, home inspections, and more. This extension enhances remote communication by delivering narrated video messages quickly and securely.

User Growth & Download Statistics

App Marketing Advertising Communication Content Task Management Sales

By:

TruVideo, Inc.

Rating:

2.60

(82)

Version:

2.5.5 Last updated: 2023-07-26

Version code:

858409140

Creation date:

2018-01-25

Compatible devices:

Size:

51.45MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-18

Compare stats and ranking:

Ranking

# 203,891 ▼ 1,627

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

TruVideo, Inc.

Apple Apps Store

https://apps.apple.com/us/app/truvideo/id1337738505

Website:

https://truvideo.com/

User Reviews

TruVideo is praised for its simplicity and for helping clients see repairs, boosting transparency and potential sales. However, users frequently report stability issues: videos deleting when the device sleeps or the app is backgrounded, crashes and bugs, removal of useful features, and unreliable uploads. To reach its full potential, the app needs stronger reliability and consistent feature support.

Pros

Easy to use — simple workflow to record a video from a repair order.
Improves client communication and speeds up approvals with clear video proof and fast texting.
Customers love seeing TruVideo; increases trust and transparency.
Game-changing tool for shop workflows and documenting repairs.
Takes about a minute to create a video; quick, efficient for technicians.

Cons

Videos get deleted or lost when the screen locks or the app goes to background; progress cannot be recovered.
App crashes, freezes, and buggy behavior disrupts workflow and often requires repeats.
Features are removed or changed without warning (e.g., zoom, pause/resume) hurting productivity.
Video uploads/sending can fail or be unreliable; sometimes not sent or takes too long.
Staying in the app or keeping the phone awake is often required to avoid losing progress; switching apps can wipe progress.

Recent reviews

Can’t zoom, orientation changes inconsistently with actual orientation of phone, deletes videos when screen shuts off.

by Co*****, 2023-08-21

While using the app sending videos is like gambling 1/100 times you’ll win better off using messenger. App doesn’t send videos half the time let alone even upload them. Has to be the worst app I’ve ever used by far not to mention makes you login in every time you use it I would give 0 stars if I could