Reviews of Pocket.com.bn

By: THREEG MEDIA SDN BHD App

List of user reviews and ratings for Pocket.com.bn

Total ratings

4.80 (Rating count: 404)

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Review summary

User reviews praise convenience, speed, and cashless payments, with optimism about more vendors joining. However, recurring issues involve account verification and unbinding, problems adding/linking cards or memberships, and general not-working errors, indicating reliability and account workflow improvements are needed.

Pros

Convenient and easy to use
Fast, responsive service
Powerful, easy cashless payments tool
Growing vendor network with more merchants joining

Cons

Account verification/unbinding problems (ID checks, verification codes, device unbinding)
Difficulty adding/linking cards or memberships
Frequent generic 'not working' or error issues

Upgrade to see all 17 reviews

User Reviews

Recent rating average: 3.20

All time rating average: 4.80

Upgrade to see all 17 reviews

35% (6)

Date	Author	Comment
2026-03-03	Si*****	Very convenient to use.
Very convenient to use.
2026-02-28	kh*****	I would like to seek your assistance regarding the unbinding of my previous phone from my account.I have carefully filled in all the required details exactly as stated on my IC. However, the system continues to indicate that the information provided is incorrect.I would appreciate it if you could kindly assist me in resolving this matter as soon as possible. Thank you for your attention and support.
I would like to seek your assistance regarding the unbinding of my previous phone from my account.I have carefully filled in all the required details exactly as stated on my IC. However, the system continues to indicate that the information provided is incorrect.I would appreciate it if you could kindly assist me in resolving this matter as soon as possible. Thank you for your attention and support.
2025-07-16	ed*****	cannnot add new membership
cannnot add new membership
2024-09-26	Pe*****	I could not verify my account after the identification card scanned.
I could not verify my account after the identification card scanned.
2024-06-11	aq*****	This is a pretty solid app, good job for filling in the gap in cashless transactions here in Brunei! Hope many more vendors join in!
This is a pretty solid app, good job for filling in the gap in cashless transactions here in Brunei! Hope many more vendors join in!
2024-06-06	Ja*****	Powerful and easy payment tool
Powerful and easy payment tool
2024-03-09	@p*****	App crashes in 17.4 iPhone 14 Pro
App crashes in 17.4 iPhone 14 Pro
2024-02-09	Al*****	Awesome App with quick response
Awesome App with quick response
2024-01-03	Ke*****	Design please design. It looks awful.
Design please design. It looks awful.
2023-07-31	As*****	Title says it all. I cannot connect.
Title says it all. I cannot connect.