Poplin: Laundry Service

Name: Poplin: Laundry Service
Rating: 4.8 (22542 reviews)
Author: Poplin Technologies, Inc.

By: Poplin Technologies, Inc.

Expert Wash, Dry, & Fold

Features & Capabilities

Poplin is your personal laundry service platform—wash, dry, and fold with a single tap in 500+ cities nationwide. Laundry Pros handle pickup, processing, and delivery, so you can simply relax while your clothes are pampered and returned perfectly folded.

Pricing and promises are simple: next-day service is $1 per pound in most cities (same-day available as a premium), with free pickup and delivery and no memberships or contracts. The service uses trained, background-checked Laundry Pros, offers light/dark sorting, detergent options, and a Garment Protection Plan, backed by a leading hospitality brand.

User Growth & Download Statistics

App Shopping Marketplaces

By:

Poplin Technologies, Inc.

Rating:

4.80

(22,542) 3 new ratings

Version:

4.47.0 Last updated: 2026-06-22

Version code:

887152146

Creation date:

2018-02-22

Compatible devices:

Size:

131.72MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-30

Compare stats and ranking:

Ranking

# 10,615 ▼ 35

Other platforms

Poplin: Laundry Service (v4.46.0)

308,291 3.98

(7,244)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Poplin Technologies, Inc.

Apple Apps Store

https://apps.apple.com/us/app/poplin-laundry-service/id1333675995

Website:

https://poplin.co

User Reviews

Poplin is easy and convenient, delivering fast, clean, folded laundry with good communication from the Laundry Pro, making it a time-saver for busy people. When it goes well, results are high-quality and the service feels reliable and repeatable. However, recurring problems hamper trust: pricing can be opaque and increase due to surcharges; add-ons seem excessive; items are sometimes lost, damaged, or mixed with other customers’ clothes; odor and moisture issues have occurred; customer support is inconsistent and refunds/claims can be hard; missed pickups and reliability issues also appear. Overall, strong concept, but reliability and value are inconsistent.

Pros

Very easy to use and convenient; you set out bags and the Laundry Pro handles it.
Saves time and frees up the schedule for busy people.
Fast turnaround with clothes coming back clean, folded, fresh, and neatly packed.
Laundry Pro is communicative, on time, and follows instructions.
Overall reliable and high-quality results when everything goes right.

Cons

Pricing can be opaque and surge pricing/add-on charges can significantly raise the total.
Items are sometimes lost, damaged, or mixed with other customers’ clothes; refunds/claims can be difficult.
Customer support is inconsistent or unhelpful, including delayed responses and account issues after complaints.
Missed pickups or unreliable scheduling can occur.
Quality-control issues like clothes arriving wet or with odors (weed/cigarette) and improper handling.

Recent reviews

June 2026 order: laundry returned late, wrinkled, and with foundation-stained towels. 7 items missing entirely. Customer service quoted 30–45 day investigations while their own app says 5 days. Chat agents used the wrong name and refused supervisor escalation. BBB complaint filed.

by Ho*****, 2026-06-10

Wildly inconsistent. Got other peoples clothes and was missing some of mine. Clothes smell like cigs. The AI customer service rep refuses to give refunds.