Poplin: Laundry Service

Name: Poplin: Laundry Service
Rating: 4.8 (22518 reviews)
Author: Poplin Technologies, Inc.

By: Poplin Technologies, Inc.

Expert Wash, Dry, & Fold

Features & Capabilities

Poplin is your personal laundry service platform—wash, dry, and fold with a single tap in 500+ cities nationwide. Laundry Pros handle pickup, processing, and delivery, so you can simply relax while your clothes are pampered and returned perfectly folded.

Pricing and promises are simple: next-day service is $1 per pound in most cities (same-day available as a premium), with free pickup and delivery and no memberships or contracts. The service uses trained, background-checked Laundry Pros, offers light/dark sorting, detergent options, and a Garment Protection Plan, backed by a leading hospitality brand.

User Growth & Download Statistics

App Shopping Marketplaces

By:

Poplin Technologies, Inc.

Rating:

4.80

(22,518) 3 new ratings

Version:

4.44.0 Last updated: 2026-05-28

Version code:

886168317

Creation date:

2018-02-22

Compatible devices:

Size:

132.64MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-06

Compare stats and ranking:

Ranking

# 10,565 ▼ 8

Other platforms

Poplin: Laundry Service (v4.43.0)

302,562 3.99

(7,217)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Poplin Technologies, Inc.

Apple Apps Store

https://apps.apple.com/us/app/poplin-laundry-service/id1333675995

Website:

https://poplin.co

User Reviews

Poplin is easy and convenient, delivering fast, clean, folded laundry with good communication from the Laundry Pro, making it a time-saver for busy people. When it goes well, results are high-quality and the service feels reliable and repeatable. However, recurring problems hamper trust: pricing can be opaque and increase due to surcharges; add-ons seem excessive; items are sometimes lost, damaged, or mixed with other customers’ clothes; odor and moisture issues have occurred; customer support is inconsistent and refunds/claims can be hard; missed pickups and reliability issues also appear. Overall, strong concept, but reliability and value are inconsistent.

Pros

Very easy to use and convenient; you set out bags and the Laundry Pro handles it.
Saves time and frees up the schedule for busy people.
Fast turnaround with clothes coming back clean, folded, fresh, and neatly packed.
Laundry Pro is communicative, on time, and follows instructions.
Overall reliable and high-quality results when everything goes right.

Cons

Pricing can be opaque and surge pricing/add-on charges can significantly raise the total.
Items are sometimes lost, damaged, or mixed with other customers’ clothes; refunds/claims can be difficult.
Customer support is inconsistent or unhelpful, including delayed responses and account issues after complaints.
Missed pickups or unreliable scheduling can occur.
Quality-control issues like clothes arriving wet or with odors (weed/cigarette) and improper handling.

Recent reviews

I have been using the service weekly for about 2 months. It is always the same persons name. (Smaller town, so figured we don’t have a lot of launderers.) But every time “Heather” picks up or drops off - it’s a different person. And sometimes there’s notes to me regarding something that will say “heather said only wash and fold, but if you’d like we can stain remove…” so it’s obviously NOT Heather all the time. AI tells me that’s bc Poplin allows subcontracting. They don’t care if a launder signs up and then subcontracts out to a team of 10. There’s something irky and scammy about being told a person is working your acct but really it could be anyone that person hires. Why can’t that person get their own account? Why does Poplin disclose this?

by fa*****, 2026-05-30

I wanted to use this for a side gig but the app is all white 😟, i uninstalled and installed and still the same. Hopefully someone can help me.

by jo*****, 2026-05-16

About a month ago, I put in an order with Poplin. I created a new order in the app, with special instructions about how I wanted my laundry separated when washed. Well, the app didn’t save my instructions. My laundry pro had no idea to follow these instructions, so it wasn’t her fault. I made this very clear when I reached out to Poplin, explained to them that I would need to now rewash all of my laundry at my expense, and now, a month later after a lot of words, they have promised to escalate this and make this right. They’ve done NOTHING of the sort. So yeah the app works fine until you have special instructions and the app doesn’t save those instructions or pass them on to the person doing your laundry. The included insurance apparently doesn’t apply in the case of THEIR APP messing up my order. Their service will promise to get back to you and make things right and then not email back for a month. TLDR: Poplin is great until you need to reach out to them. Zero accountability or follow up communication when there’s an issue with the app.