myPhonak

Name: myPhonak
Rating: 4.4 (115830 reviews)
Author: Sonova AG

By: Sonova AG

Medical

Features & Capabilities

One app to personalize your hearing experience and track health data. myPhonak provides enhanced hearing controls and personalization options for Phonak hearing aids, with a sleek design to simplify listening in any situation. The Remote Control lets you adjust volume, noise reduction, microphone directionality, and predefined programs, while the equalizer offers presets and sliders for bass, middle, and treble.

The Remote Support feature enables live video calls with your hearing care professional for remote adjustments. Health features include Steps, Wearing time, optional goal setting, Activity levels, Heart rate tracking, and Distance walked or run (availability depends on device). myPhonak also supports Tap Control, cleaning reminders, and Apple Health integration. It works with a wide range of Phonak devices and requires iPhone with iOS 15+ and Bluetooth LE.

User Growth & Download Statistics

App Accessibility Data Analytics Privacy & Security Communication

By:

Sonova AG

Rating:

4.40

(115,830) 640 new ratings

Version:

7.4.1 Last updated: 2026-04-16

Version code:

883934128

Creation date:

2018-04-22

Compatible devices:

Size:

200.85MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-10

Compare stats and ranking:

Ranking

# 3,419 ▲ 1

Other rankings

#85 in support keyword 14 ▲

Other platforms

myPhonak (v7.4.1)

4,201,326 4.47

(121,019)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Sonova AG

Apple Apps Store

https://apps.apple.com/us/app/myphonak/id1332662924

Website:

https://www.phonak.com/com/en/hearing-aids/apps/myphonak-app.html

User Reviews

Users largely praise myPhonak when it connects, calling it a game-changer for hearing and appreciating the iPhone app. However, recurrent issues with Bluetooth stability, automatic-mode resets, and poor persistence of personalized settings derail experience for many. Frequent pairing/connection problems and occasional app load failures across iPhone/iPad further frustrate users seeking reliable control. In short: the app has strong potential and positive feedback, but core reliability problems—connectivity, settings persistence, and onboarding—drive the majority of negative reviews.

Pros

Game-changing hearing when the app works.
Positive reception of the iPhone app and general usability.
Personalization options and adjustable programs/sound settings.

Cons

Unstable Bluetooth connectivity with frequent dropouts.
Personalized settings reset to Automatic or do not persist across uses.
Frequent pairing/connection problems and inconsistent connections.
App loading/compatibility issues on iPhone/iPad (won't load or connect).
Inability to switch modes from Automatic or adjust programs in the app.

Recent reviews

An apparently ambitious but useless app. Setting levels and choosing programs is all that seems to matter. But even that is lessened by the fact that the hearing aid is a poor Bluetooth appliance. Even opening the app seems to break the Bluetooth connection. Would it be too much to ask it to capture the hearing aid connection?

by Sc*****, 2026-05-28

Was a perfect app until I updated my iOS to 26.5 this morning, it won’t pair with my iPhone 17 now. Please help

by Go*****, 2026-05-27

95% of the time the hearing aids will not connect to the app. Doesn’t want to connect to the app or blue tooth at the same time. App is really kind of worthless!