Date	Author	Comment
2026-05-27	bi*****	Plz fix
Plz fix
2026-05-22	De*****	I’ve had the app downloaded from a previous charging session. As I’m attempting to charge, there is a message that the app needed to be refreshed for the most updated version. ?? FFS doesn’t this company know app development? Then, my car app shows I’m charging but the power flex app doesn’t show it. Can we say disconnect?? I’m glad I rarely use this company to charge while on the go. Just rubbish app. App development isn’t rocket science in today’s world.
I’ve had the app downloaded from a previous charging session. As I’m attempting to charge, there is a message that the app needed to be refreshed for the most updated version. ?? FFS doesn’t this company know app development? Then, my car app shows I’m charging but the power flex app doesn’t show it. Can we say disconnect?? I’m glad I rarely use this company to charge while on the go. Just rubbish app. App development isn’t rocket science in today’s world.
2026-05-20	jr*****	Never works, always some issue.
Never works, always some issue.
2026-05-19	Of*****	Just trying to charge my car shouldn’t be so difficult. l had to download the app first, ok makes sense. Then I immediately had to upgrade the app, lame. The QR code had marks on it so it wouldn’t scan, had to type in manually. Then I needed to add money to the wallet. Then I had to add more money to cover the “estimated charge.” I didn’t even want to charge the car all the way but had to tie up $50 bucks in the wallet anyway. And then when I think I’m finally going to actually charge my car I discover that the CCS plug can’t be used with the adapter that came with my 2022 Tesla. Some signage would’ve been really helpful! So now that I’m out $50 and 20 minutes of my life that I’ll never get back, I’m driving to another charging station that I know will actually work.
Just trying to charge my car shouldn’t be so difficult. l had to download the app first, ok makes sense. Then I immediately had to upgrade the app, lame. The QR code had marks on it so it wouldn’t scan, had to type in manually. Then I needed to add money to the wallet. Then I had to add more money to cover the “estimated charge.” I didn’t even want to charge the car all the way but had to tie up $50 bucks in the wallet anyway. And then when I think I’m finally going to actually charge my car I discover that the CCS plug can’t be used with the adapter that came with my 2022 Tesla. Some signage would’ve been really helpful! So now that I’m out $50 and 20 minutes of my life that I’ll never get back, I’m driving to another charging station that I know will actually work.
2026-05-06	He*****	Of all the EV charging apps I have used, the setup for PowerFlex was not user friendly. It took over half an hour to get it going and sort out the wallet requirements. It would not allow me to only request for 2 hours of charging in advance. It kept defaulting to the full charge time and price and adding funds was difficult to navigate.
Of all the EV charging apps I have used, the setup for PowerFlex was not user friendly. It took over half an hour to get it going and sort out the wallet requirements. It would not allow me to only request for 2 hours of charging in advance. It kept defaulting to the full charge time and price and adding funds was difficult to navigate.
2026-04-28	Pl*****	Literally doesn’t work with the Apple password manager
Literally doesn’t work with the Apple password manager
2026-04-26	Ju*****	I cannot create an account and scroll down to hit continue. The keyboard does not collapse so I can get to the button. I gave up after 4 tries. Fix it. Latest 26.2 release.
I cannot create an account and scroll down to hit continue. The keyboard does not collapse so I can get to the button. I gave up after 4 tries. Fix it. Latest 26.2 release.
2026-04-18	Fi*****	I drive a Tesla so I’m used to zero effort charging. I set up ChargePoint very easily using ApplePay and have used that often. PowerFlex is so tedious in comparison, asking questions about how much I’m going to charge when I just want to plug it in and go. I gave up. Using a QR symbol which was damaged made it even more complicated. ChargePoint works with Apple Wallet soooo seamlessly!!! I wish all these non Tesla chargers would simplify the process. If you drive a non-Tesla you probably think I’m whining but you don’t know what you’re missing!! 🤓
I drive a Tesla so I’m used to zero effort charging. I set up ChargePoint very easily using ApplePay and have used that often. PowerFlex is so tedious in comparison, asking questions about how much I’m going to charge when I just want to plug it in and go. I gave up. Using a QR symbol which was damaged made it even more complicated. ChargePoint works with Apple Wallet soooo seamlessly!!! I wish all these non Tesla chargers would simplify the process. If you drive a non-Tesla you probably think I’m whining but you don’t know what you’re missing!! 🤓
2026-04-18	js*****	Stole funds and won’t return them. Do not trust this company.
Stole funds and won’t return them. Do not trust this company.
2026-04-11	Te*****	Perfectly example of why Tesla charging is far superior. You can’t tap to pay at the PowerFlex parking box, it makes you download this horrible app, create an account, add a separate payment method, and pre-pay more than you need. And the flow of the app takes forever to load or asks to restart. Far too many steps to do a simple charge - that’s more expensive than other chargers. Definitely bad experience. Never using again.
Perfectly example of why Tesla charging is far superior. You can’t tap to pay at the PowerFlex parking box, it makes you download this horrible app, create an account, add a separate payment method, and pre-pay more than you need. And the flow of the app takes forever to load or asks to restart. Far too many steps to do a simple charge - that’s more expensive than other chargers. Definitely bad experience. Never using again.

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