Mobile Security Professional

Name: Mobile Security Professional
Rating: 2 (29 reviews)
Author: Honeywell International, Inc.

By: Honeywell International, Inc. App

Business

Overview

Version:

1.4

Last updated: 2025-04-17

Ranking

#350,842 ▼ 10,399

Overall

Features & Capabilities

LenelS2's Mobile Security Professional allows both management and staff to operate their NetBox access control and video management systems from anywhere. Users can switch between separate NetBox systems or partitions directly in the app. Mobile Security Professional is administered from a central location, and all actions are instantly displayed at the command center.

With Mobile Security Professional, mobile staff can review surveillance video, monitor events and alarms in real time and manage evacuations. Cameras are accessible on demand, displaying high-quality, high frame rate video. Video snapshots can be shared as needed. In response to event activity, staff is able to take immediate action such as remotely opening related doors and identifying a person of interest in video. Mustering for evacuations is effortless, with multiple mustering points coordinated right on the screen. Mobile Security Professional dramatically improves productivity, decision making and response time.

User Growth & Download Statistics

App

By:

Honeywell International, Inc.

Rating:

2.00

(29)

Version:

1.4 Last updated: 2025-04-17

Version code:

871138480

Creation date:

2017-12-21

Compatible devices:

Size:

45.91MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-19

Compare stats and ranking:

Ranking

# 350,842 ▼ 10,399

For Developers

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Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Honeywell International, Inc.

Apple Apps Store

https://apps.apple.com/us/app/mobile-security-professional/id1326996673

Website:

http://www.honeywell.com

User Reviews

User reviews indicate the app was reliable before recent updates but updates (notably 1.3.9) caused widespread connectivity and compatibility problems on iOS devices. Many users report being unable to connect to partitions, log in, or access cameras after updates. A positive note is that version 1.4 appears to fix iOS connectivity for some users. Overall sentiment is frustration with stability and support, plus requests for feature improvements like remote locking, longer logs, and better iOS compatibility.

Pros

Version 1.4 fixed connectivity issues on iOS devices (addressing major post-update failures).
The app previously worked reliably for years, indicating a solid core before recent updates.
The app enables remote door control and security management via an easy-to-use interface.

Cons

Post-update connectivity/login failures: users cannot connect to partitions, cannot log in, or the app goes broken after updates.
iOS compatibility issues persist: version 1.3.9 does not work with iOS 18+, with some devices reporting incompatibility.
Reliability and performance problems: the app locks up, cannot see multiple cameras, and the unlock button is inconsistent.
Bug/limitations: the app only accepts IP addresses as valid URLs, unnecessarily restricting valid network locations.

Recent reviews

This app has been working great for my business for multiple years. However about a week ago, around the time of the newest version patch. I am no longer able to connect to my partition….. This problem has been fixed for me with the 1.4 update thank you very much

by Za*****, 2025-07-31

*Update* They finally released version 1.4! It seems to have resolved the issue on iOS devices. We’ll see how long it lasts….. took almost 6mths. Interesting that where it says what’s been addressed in the update, that all they list is bug fixes and don’t say, we fixed what we broke. We apologize for the inconvenience this has caused everyone. This app has been one of the primary selling points for customers with an easy to use interface for controlling their doors remotely and being able to maintain security. The app has been broke since November of 2024. That was 5 months ago! Tech support just says it’s Apples issue! They tell me, “Just go buy an Android”. Now I’m losing customers to other competitors (PDK, Genetec, etc) Ever since Honeywell acquired Lenel they’ve been going downhill. Pretty sad that Lenel is willing to lose customers and revenue over an app they don’t care about fixing. This is ridiculous and to the point of our company looking to partner and become integrators with other access control products.