ARRIS SURFboard mAX™ Manager

Name: ARRIS SURFboard mAX™ Manager
Rating: 2.4 (44 reviews)
Author: ARRIS Group, Inc.

By: ARRIS Group, Inc.

Utilities

Features & Capabilities

We are excited to announce that we have just released a new application – SURFboard Central – with an upgraded user experience and enhanced functionality.

For our new users, we recommend that you start the install experience by downloading the new SURFboard Central app. Tap here https://apps.apple.com/us/app/surfboard-central/id1478418148 to download and launch our new SURFboard Central app. For our current SURFboard mAX Manager users, please follow these steps to easily migrate to the new SURFboard Central app. You will maintain your current Home Network, Parental Control, and all other settings and configuration. 1. Ensure you are using the latest SURFboard mAX Manager app (this app) version. 2. Launch the latest version of the app and follow the instructions on the screen to easily migrate to our new SURFboard Central application.

ABOUT the SURFboard Central app Get your Home Network up and running and easily manage your network needs with SURFboard Central - designed to work with your SURFboard mAX Pro/Plus Mesh Wi-Fi 6 System. ARRIS SURFboard® products are your gateway to entertainment. They let you enjoy the latest entertainment seamlessly, providing the fastest speeds, and the coolest new services throughout your home, and beyond. And they're available at major retail locations. For more information, visit www.surfboard.com.

The new SURFboard Central app is designed to work with the SURFboard mAX Pro/Plus system, combining an easy-to-use interface and the latest Wi-Fi 6 technology to achieve whole-home coverage. The SURFboard mAX Pro/Plus systems feature an advanced tri-band Wi-Fi 6 mesh design. It’s third band, with 4x4 Wi-Fi 6, provides a dedicated backhaul to ensure the fastest service speeds across the entire home. The SURFboard Central app easily guides you through your system setup to get your home network up and running quickly and securely. After the initial setup, SURFboard Central will be your network’s control room, where you can securely and easily manage your advanced system settings. App features: • Follow the step-by-step guide to get your system up and running in minutes • Perform system speed tests to check Internet speeds and overall system health • View connected devices on your network, check connection strengths and even data rates • Securely and conveniently manage your network from anywhere using our secured remote management service • Enable a secure and separate Guest Network with easy-to-share credentials for your guests • Create profiles for your kids to manage their screen time with scheduled or manual Internet pause capabilities • Enjoy automatic updates delivered to your system that ensure your system always has the latest security updates, bug fixes, and performance improvements • And more!

For more information about the SURFboard Central Application, please visit us at www.surfboard.com

User Growth & Download Statistics

App

By:

ARRIS Group, Inc.

Rating:

2.40

(44) 1 ratings

Version:

2.5.28 Last updated: 2020-06-08

Version code:

836287846

Creation date:

2019-04-25

Compatible devices:

Size:

103.73MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-07

Compare stats and ranking:

Ranking

# 265,492 ▼ 1,239

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

ARRIS Group, Inc.

Apple Apps Store

https://apps.apple.com/us/app/arris-surfboard-max-manager/id1319857146

Website:

https://www.arris.com/surfboard/products/max-mesh-wi-fi-system/

User Reviews

The ARRIS SURFboard mAX Manager app shows a mix of easy onboarding and a user-friendly interface when functioning, but is plagued by stability problems, a mandatory Location Services requirement, and a lack of essential features. Users report inaccurate device status, limited network controls, and poor remote access, which undermines the overall experience. Privacy concerns and slow support updates are common grievances, leading many to suggest alternative management methods.

Pros

Easy onboarding/setup through the app.
App interface is easy to use and intuitive when it works.
Ability to view and rename connected devices and see offline devices (helps identify devices).

Cons

Frequent app stability issues: crashes, freezes, and misreporting device status (e.g., 'No devices connected' despite multiple devices).
Requires Location Services to run, raising privacy concerns with no clear benefit.
Missing core management features in the app (no guest network, no 2.4/5 GHz band separation, limited device controls).
Remote management is limited: cannot manage the system from outside the home network; browser-based access is not available.
Inconsistent device/satellite visibility (sometimes only the base unit shows; satellites not displayed).

Recent reviews

Ever

by co*****, 2026-02-08

This app should be delisted as it does not have any functionality and therefore violates App Store Review Guidelines for minimum functionality.

by Tu*****, 2024-06-16

Update #2: Received another Dev response stating the Location Services are “required” for setup and function. So everyone is clear, I had this app and router prior to this “requirement” and it was able to connect, setup & function properly without the Location Services turned on. As a side, there new app also “requires” location services. No change in star rating. Update: Developer response states they aren’t sharing my info. I take them at their word, however there is still NO reason to REQUIRE location data. This app worked most of the time prior to the update and that has not changed. To REQUIRE the location data now just doesn’t sit well with privacy conscious users like me. I get no benefit from the sharing of info that I never shared before. Still looking for a new router since this still just ‘feels’ a bit off. Original Post: I really have enjoyed this router until the App required my location services to work. Worked fine without it before. Seems like they are wanting to cash in on my personal information. Now I’m looking for a new router.