Features & Capabilities
User Growth & Download Statistics
- By:
- IBERDROLA S.A.
- Rating:
- 4.40 (162)
2 new ratings
- Version:
- 4.39.2 Last updated: 2026-06-03
- Version code:
- 886473014
- Creation date:
- 2018-06-25
- Compatible devices:
- Size:
- 206.97MB
- URLs:
- Privacy policy
- Full description:
- See detailed description
- Source:
- Apple Apps Store
- Data ingested on:
- 2026-06-14
- Compare stats and ranking:
- Movilidad Iberdrola vs Smart Mobility Iberdrola
- Movilidad Iberdrola vs easyRecarga
- Movilidad Iberdrola vs K-in Charge
Other platforms
For Developers
Contact the developer
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User Reviews
Pros
Cons
- Signup/registration is confusing and often fails for non-Spanish users (needs Spanish ID/NIE, wrong field labels, and email verification loops).
- Frequent login/logout instability and password issues, with accounts being reset or rejected and help options failing.
- App reliability problems after updates, including crashes that prevent charging.
- UX/UI friction due to asking for excessive information and vague error messages, especially around address/street fields and IDs.
- Poor customer support that is hard to reach or unhelpful.
Recent reviews
Log off after every time opening an app
by Pr*****, 2025-12-09
I signed up without a Spanish ID and it kept sending me in a loop. I then used my NIE to sign up but when asked to confirm my email it kept responding invalid NIE or email even though it’s the same I used for the signup. So I’m still unable to charge my car on these chargers as it seems to be impossible to sign up.
UPDATE: it appears the OTHER field for non-Spanish users really means «mobile number». So putting that in there enabled me to finish the signup process and use it for charging. Much can be said about the UI and usability for that part, but first and foremost whoever is the product owner for this app needs to fix the field descriptions so that users know what to put in where, with specific focus for the non-native users. And just as important, make the various error messages specific and correct to the various failure modes. The ones I got while signing up made no sense compared to where I was in the process, and specifically the endless loop one ends up in if selecting no registration needs to be fixed. Either make the no registration work, or remove the option if it’s not supposed to be there ;)
Finally, the suggestion to call or email doesn’t work. I was on the call for 15 minutes getting passed between three different agents before one just hung up on me mid-sentence. Fix the signup process.
by Da*****, 2025-06-17
Updated to 4.29 today, now the app crashes all the time and refuses to let me charge. I have a second phone that still has 4.28.21 and it continues to work without problems.
by no*****, 2025-04-30
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