Features & Capabilities

The JustAnswer Expert app makes it easier than ever to stay connected with customers. Enjoy the freedom and flexibility of answering questions and managing your workload from anywhere at any time. Whether you’re at your job, travelling, or just away from your desk, you can provide a great customer experience wherever you are.

The app lets you get new questions, manage your question list, provide answers, and even check your earnings. And with private messaging and notifications, you’ll always stay on top of things.

This application is for Experts who have been approved to provide answers on the JustAnswer platform. If you are not an Expert on JustAnswer, join us on our mission to help people. With your expertise and our easy-to-use platform, we can make a difference together. For more information please visit http://www.justanswer.com/applynow

If you are a JustAnswer customer, have asked a question on the JustAnswer site and are attempting to find your answer, please visit http://www.justanswer.com

User Growth & Download Statistics

App
By:
JustAnswer LLC.
Rating:
2.40
(40)
Version:
2.1.9 Last updated: 2025-03-04
Version code:
872886831
Creation date:
2017-11-11
Compatible devices:
Size:
19.10MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-12
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
JustAnswer LLC.
Apple Apps Store
https://apps.apple.com/us/app/justanswer-experts/id1310786916
Website:
http://www.justanswer.com/applynow

User Reviews

Users praise the app for ease of use and mobility for experts to manage questions on the go, but recurring issues include outages, broken navigation, and a redesigned UX with limited features. Notification reliability and billing/value concerns also recur. Overall, the app is valued for portability but hampered by stability, user experience, and pricing problems.
Pros
  • Easy to use and convenient for quick access
  • Reliable go-to resource for experts on the move
  • Solid platform for engaging with users while mobile
  • Accessible and handy for experts who need mobility
Cons
  • Frequent downtime and unresponsiveness (spinning wheel, app often not working, or failing to fetch new questions)
  • Navigation/settings not working (My Account, Private Messages, and My Dashboard unresponsive)
  • New update has limited features and a poor UX (no copy/paste, hard-to-read layout, inability to revert to the old app)
  • Notification issues (inconsistent push notifications and alerts, no timely updates for new questions)
  • Billing/value concerns (customers report being charged for services that delivered little or no value; some reviews describe it as a scam)
Recent reviews
The app no longer works on iOS version 26.2
by HM*****, 2026-01-19

Overall Impression: The app is a reliable go-to resource on my phone as an expert. It’s handy, accessible, and genuinely helpful for managing questions on the move. Strengths: • Easy to use and convenient for quick access • Provides a solid platform for engaging with users • Great support tool for experts who need mobility Areas for Improvement: • New questions don’t always fetch immediately, which can delay responses • Push notifications could be more consistent and timely • AI integration is currently missing, which could enhance efficiency and user experience Final Note: Despite these gaps, the app remains a great help and a valuable tool for experts who want to stay connected and responsive on their phones.
by Te*****, 2025-11-25

Many times nothing work. Just reloading screen, Down app when I receive new message.
by Ch*****, 2025-10-18
View all user reviews ›

Best JustAnswer: Experts Alternatives

Here are some Apple apps that are similar to JustAnswer: Experts: