ShieldForce

Name: ShieldForce
Rating: 3.8 (283 reviews)
Author: Tyler Technologies, Inc

By: Tyler Technologies, Inc

Business

Features & Capabilities

ShieldForce is a New World ShieldForce app built for licensed users of Tyler Technologies' New World Law Enforcement software. It delivers intelligent, role-aware dispatching with context awareness, presenting critical information exactly when and where you need it.

Key capabilities include real-time routing, location tracking for responders with ETAs, access to building maps, preplans and tactical plans, building contact details, incident narratives, secure communications with dispatch and other responders, instant incident summaries, and fast search for persons and vehicles. With ShieldForce, officers stay empowered and won’t miss a call or wait for others to share information.

User Growth & Download Statistics

App Navigation & Mapping Privacy & Security Communication Data

By:

Tyler Technologies, Inc

Rating:

3.80

(283)

Version:

2026.1.1 Last updated: 2026-05-19

Version code:

885641127

Creation date:

2018-12-12

Compatible devices:

Size:

142.41MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-03

Compare stats and ranking:

Ranking

# 109,607 ▼ 841

Other rankings

#27 in force keyword 23 ▲ 59

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Tyler Technologies, Inc

Apple Apps Store

https://apps.apple.com/us/app/shieldforce/id1309857455

Website:

https://www.tylertech.com/solutions-products/public-safety-solutions

User Reviews

Users largely praise ShieldForce as a daily-use, essential field app and a strong tool for field personnel. However, repeated reliability issues, the need to log out to refresh data, limited call-detail visibility, small UI text, and a desire for CarPlay support are the most mentioned drawbacks across reviews.

Pros

Widely viewed as a useful, essential field tool used daily by officers.
Positive sentiment across reviews: multiple users label the app as great or express love for it.
Useful across roles in field operations and for accessing critical incident information.

Cons

Reliability issues and bugs lead to unstable performance; described as very buggy or the worst app ever by some users.
Frequent need to log out and back in to get updates; real-time updates are unreliable.
Limited visibility of call details: addresses, notes, and additional information are not consistently accessible.
UI/readability problems: text and important call details can be too small or hard to see.
Lack of Apple CarPlay support; users would like CarPlay integration.

Recent reviews

Great

by Tw*****, 2026-05-27

The list that gives you options of in and out of service, on scene, available, etc. is in an order that makes no sense and we as the user can’t adjust it. Frustrating when your attention is on something else and need to change your status. Also, when we go back in service it should automatically remove the location in the secondary location.

by Wh*****, 2026-05-21

The app is fine. There’s some idiosyncrasies that don’t let the date of birth be correct for some reason but all in all it’s an OK app. I really wish you would connect to Apple CarPlay so that it would give me some displays in the unmarked vehicle vehicles.