Features & Capabilities

ShieldForce is a New World ShieldForce app built for licensed users of Tyler Technologies' New World Law Enforcement software. It delivers intelligent, role-aware dispatching with context awareness, presenting critical information exactly when and where you need it.

Key capabilities include real-time routing, location tracking for responders with ETAs, access to building maps, preplans and tactical plans, building contact details, incident narratives, secure communications with dispatch and other responders, instant incident summaries, and fast search for persons and vehicles. With ShieldForce, officers stay empowered and won’t miss a call or wait for others to share information.

User Growth & Download Statistics

By:
Tyler Technologies, Inc
Rating:
3.80
(283)
Version:
2026.1.1 Last updated: 2026-05-19
Version code:
885641127
Creation date:
2018-12-12
Compatible devices:
Size:
142.41MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-06
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Tyler Technologies, Inc
Apple Apps Store
https://apps.apple.com/us/app/shieldforce/id1309857455
Website:
https://www.tylertech.com/solutions-products/public-safety-solutions

User Reviews

Users largely praise ShieldForce as a daily-use, essential field app and a strong tool for field personnel. However, repeated reliability issues, the need to log out to refresh data, limited call-detail visibility, small UI text, and a desire for CarPlay support are the most mentioned drawbacks across reviews.
Pros
  • Widely viewed as a useful, essential field tool used daily by officers.
  • Positive sentiment across reviews: multiple users label the app as great or express love for it.
  • Useful across roles in field operations and for accessing critical incident information.
Cons
  • Reliability issues and bugs lead to unstable performance; described as very buggy or the worst app ever by some users.
  • Frequent need to log out and back in to get updates; real-time updates are unreliable.
  • Limited visibility of call details: addresses, notes, and additional information are not consistently accessible.
  • UI/readability problems: text and important call details can be too small or hard to see.
  • Lack of Apple CarPlay support; users would like CarPlay integration.
Recent reviews
The app is fine. There’s some idiosyncrasies that don’t let the date of birth be correct for some reason but all in all it’s an OK app. I really wish you would connect to Apple CarPlay so that it would give me some displays in the unmarked vehicle vehicles.
by Ba*****, 2026-03-10

Turner
by J-*****, 2026-01-29

Great app
by uz*****, 2026-01-27
View all user reviews ›

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