Reviews of Animoto: Video Maker & Editor

By: Animoto Inc. App

List of user reviews and ratings for Animoto: Video Maker & Editor

Total ratings

4.30 (Rating count: 1,346)

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Review summary

Users report major stability and usability problems on iOS: crashes, unsaved work, and update loops dominate feedback. Desktop tends to be more reliable, but mobile experience lags. Subscriptions and refunds are frequently criticized, and sharing/export features are locked behind paid plans. Pricing for pro features is seen as steep, and overall UX is considered unfriendly. The app would need stable autosave, reliable exports, fair refunds, and clearer update paths to regain trust.

Pros

Desktop version generally works well and is more stable than the mobile app.
Original simplicity of creating slideshows/videos was easy.
Capable of producing good video results when functioning properly.

Cons

Frequent crashes and instability, with no auto-save leading to lost progress.
Persistent update/compatibility issues and update loops that prevent using the app.
Subscription management and refunds are problematic (auto-renewals, charges, cancellations, refunds).
Sharing/export options are gated behind paid plans and hard to use without a purchase.
High pro pricing and reliance on pro features, making it unsuitable for casual users.

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User Reviews

Recent rating average: 1.30

All time rating average: 4.30

Upgrade to see all 51 reviews

76% (39)

Date	Author	Comment
2026-05-08	RR*****	i just purchased and canceled within minutes. It only lets you put one video into your creation. Extremely limiting. Still pics and one single video for $15/m. ????
i just purchased and canceled within minutes. It only lets you put one video into your creation. Extremely limiting. Still pics and one single video for $15/m. ????
2026-04-19	bo*****	I have a pro account and I started the project on my computer but when I went to look at it on the app on my phone the project I’m working on suddenly didn’t exist. The computer version works amazing have no problems but please for the love of god UPDATE THE DAMN APP😭
I have a pro account and I started the project on my computer but when I went to look at it on the app on my phone the project I’m working on suddenly didn’t exist. The computer version works amazing have no problems but please for the love of god UPDATE THE DAMN APP😭
2026-03-19	Fi*****	Just downloaded it and it is telling me to update to the newest version which just takes me back to the Apple Store to redownload the same version
Just downloaded it and it is telling me to update to the newest version which just takes me back to the Apple Store to redownload the same version
2026-02-05	an*****	Terrible set up, the most complicated way to create a video, impractical settings and when you try to delete your subscription they’ll give you 1000 misleading directions with incorrect information! Waste of thought
Terrible set up, the most complicated way to create a video, impractical settings and when you try to delete your subscription they’ll give you 1000 misleading directions with incorrect information! Waste of thought
2025-11-08	Mr*****	Used to work great I love this app now I keep getting errors
Used to work great I love this app now I keep getting errors
2025-11-02	Ch*****	Don’t work. Uninstalled
Don’t work. Uninstalled
2025-09-12	Jo*****	Does not work at all.
Does not work at all.
2025-09-09	WP*****	I downloaded the app and tried to use it immediately. I selected and template and received the message that I need to update the app, so I went back to the App Store and it turns out there are no apps available. My guess is that the program may worthless unless you purchase the pro version. I’m not buying it unless I can try out the free version to ensure that I’m not trying something that is too sophisticated for my skill set.
I downloaded the app and tried to use it immediately. I selected and template and received the message that I need to update the app, so I went back to the App Store and it turns out there are no apps available. My guess is that the program may worthless unless you purchase the pro version. I’m not buying it unless I can try out the free version to ensure that I’m not trying something that is too sophisticated for my skill set.
2025-07-28	Dr*****	🤦‍♂️
🤦‍♂️
2025-05-04	An*****	Does not save your work. Very unstable. Use to love using this but not anymore.
Does not save your work. Very unstable. Use to love using this but not anymore.