I’ve contacted support multiple times regarding an issue with my account, but I have not received any response. My WiFi and device are working perfectly, and I’ve confirmed the issue is specific to my account, yet support has not addressed it. It’s very frustrating to be ignored when trying to resolve a problem. I hope this can be reviewed and handled properly.
Overview
Features & Capabilities
User Growth & Download Statistics
- By:
- Kumu Play
- Rating:
- 4.30 (2,883)
1 new ratings
- Version:
- 10.10.1 Last updated: 2026-10-21
- Version code:
- 893505470
- Creation date:
- 2018-01-13
- Bundle ID:
- im.kumu.ph
- Compatible devices:
- Size:
- 317.01MB
- Website:
- Privacy policy:
- Support:
- Full description:
- See detailed description
- Source:
- Apple Apps Store
- Data ingested on:
- 2026-10-23
- Compare stats and ranking:
- kumu - Livestream Community vs Moko Live: Live Stream Friends
- kumu - Livestream Community vs Tutzi
- kumu - Livestream Community vs MUW Live Streams
Contact the developer
Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
- Developed by:
- Kumu Play
- Apple Apps Store
- https://apps.apple.com/us/app/kumu-livestream-community/id1299040762
- Website:
- https://www.kumu.ph/
User Reviews
Overall sentiment is mixed but leans negative. Most recurring concerns center on monetization and gifts: heavy focus on VIPs and campaigns can marginalize ordinary users and provoke spending worries. Users also complain about updates that degrade usability—removing features, cluttered UI, and changes to interactive elements. Support quality varies, with some users reporting slow or absent replies. Intrusive notifications and prompts, plus privacy concerns around data sharing and review prompts, are another frequent complaint. A smaller but notable group praises campaigns, community vibes, and respectful support when issues are resolved.
Pros
- Campaigns and VGS provide earning opportunities for gifters and streamers.
- Strong community vibe and sense of community (KUMUnity) that keeps users engaged.
- Overall streaming app with ongoing features and campaigns; many users view it as a great platform.
- Support interactions are positive when issues are resolved (friendly, respectful, timely).
Cons
- Monetization-focused design can marginalize ordinary users and encourage excessive spending.
- Recent updates and UI changes have reduced usability and removed or altered features.
- Support responsiveness is inconsistent, with reports of slow replies or no responses.
- Intrusive notifications and prompts, plus privacy concerns about data access (Twitter) and aggressive review prompts.
- UI/UX issues and bugs, such as cluttered comment sections and small on-screen controls, hinder usability.
Recent reviews
Wish it could get a 5 star but the people make you feel uncomfortable because you can’t understand beware Blk people I seen one guy get made fun of because he only speak English
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