OpenTouch Conversation Plus

PLATFORM REQUIREMENTS • OpenTouch MultiMedia Services server R2.5+. • Notifications received via Apple Push Notification Service • iPhone SE(2nd gen)+ • iOS 16.x +

INTRODUCTION Alcatel-Lucent Enterprise OpenTouch Conversation+ for iPhone leverages what users love most – their own devices. OpenTouch Conversation+ for iPhone exposes the features and flexibility of the OpenTouch Suite through the popular smartphone from Apple. Use gestures to place calls, retrieve messages and move easily from a phone call or IM to a multiparty conversation. Join conferences in one-click, enjoy visual voice mail ergonomics, and define and select your call-routing profiles to meet current location and availability.

FEATURES • Download a single application matching different end-user profiles. • Present a single business identity, with one phone number across multiple devices - desk phone, PC and smartphone. • Offer a common user experience whatever the device you use. • Voice over IP everywhere. • Place, answer, and manage voice calls using the enterprise dialing plan. • Call anywhere using device, corporate directory, or OpenTouch contacts. • Manage conversations using the complete set of mid-call controls: call recording, inquiry call, hold, back & forth, transfer, ad-hoc conference, add/remove participant, leave or terminate conference and hang up. • Join in one click a scheduled meeting. • Move the conversation between devices - move the late day conference to your mobile device and be on time for the next appointment. • Listen to and manage voice-mail messages. • View contact presence and availability and tap to start and manage collaborative, secure conversations. • Start with a simple one-to-one chat and add people, add voice - seamlessly and effortlessly. • Open past chats to review exchanges and when necessary re-start the conversation. • Manage communication preferences and reach-ability using call routing profiles, effortlessly while on the move. • Enable/disable Call Supervision delegation. • Enable/disable Hunting Group registration. • Schedule meetings on-the-go using predefined meeting profiles that tailor OpenTouch conferencing capabilities to match the type of meeting or event.

BENEFITS • Reduced enterprise communications expenses through use of Wi-Fi or 3G+ data connectivity for telephone calls and conference call. • Compelling and thoughtful user experience that encourages use, encourages employee communications and encourages rich and frequent conversations. • Improve collaboration and increase efficiency with streamlined evolution of business conversations to include multiple parties, persistent conversations while on the move. • Boost productivity and reduce costs with quick access to business communication features anywhere. • Be contacted faster and more efficiently with a single business identity across multiple devices. • Guarantee employee efficiency with a full set of notifications (voice message, instant messaging, missed call, scheduled conference alert). • Secure access to the enterprise through Reverse Proxy and Session Border Controller.

LOCALIZATION • Brazilian, Chinese Simplified, Chinese Traditional, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish.

DEVICE WHITE LIST Reference 8AL90822AAAB hosted on Alcatel-Lucent Enterprise Business Portal under the Technical Documentation Library.