Cleo for Families

Name: Cleo for Families
Rating: 3.7 (159 reviews)
Author: Cleo Labs, Inc.

By: Cleo Labs, Inc.

For Every Parent and Caregiver

Features & Capabilities

Cleo for Families is a free family benefit, available through your employer or health plan, designed to help parents and caregivers feel more confident and less stressed. From planning pregnancy to raising kids and even caring for aging loved ones, Cleo provides 1:1 guidance, compassionate expert support, and 24/7 resources in an easy-to-use app. A dedicated Cleo Guide connects you with the most helpful specialists and researches trusted child care, healthcare providers, and home services at no cost to you.

The app also offers virtual classes and peer support groups led by a network of experts—doulas, lactation consultants, career coaches, child development specialists, health coaches, and elder care pros. With multilingual support in 15+ languages, personalized resources on demand, and easy enrollment for a partner or family member, Cleo makes family life more connected and less stressful.

User Growth & Download Statistics

App Education Kids Communication Community

By:

Cleo Labs, Inc.

Rating:

3.70

(159)

Version:

64.0.0 Last updated: 2026-04-20

Version code:

884598764

Creation date:

2018-01-04

Compatible devices:

Size:

65.86MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-12

Compare stats and ranking:

Ranking

# 136,433 ▼ 72

Other platforms

Cleo for Families (v65.0.0)

24,721 3.46

(85)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Cleo Labs, Inc.

Apple Apps Store

https://apps.apple.com/us/app/cleo-for-families/id1280643227

Website:

https://www.hicleo.com

User Reviews

Users praise Cleo for Families for personalized guide support and employer-provided access, but report recurring stability and service reliability issues: frequent login/authentication failures and app crashes, slow or missing support responses and notifications, diminished personalized guidance with fewer direct access to specialists, and frequent counselor scheduling cancellations.

Pros

Personal guide provides individualized support, feeling like a coach/therapist.
Employer-provided free access adds value.
Reliable support and problem-solving when the service is functioning.
Positive user sentiment and strong endorsements when working (e.g., 'Love my guide', 'Highly recommend').

Cons

Frequent login/authentication issues and app crashes (loops, password resets failing).
Poor support responsiveness and notification problems (no replies, in-app messaging delays, missing notifications).
Loss of personalization and direct access to specialists due to changes (more generic plans, group sessions, cost-cutting).
Scheduling and counselor availability issues (last-minute cancellations, limited appointment times).

Recent reviews

Love my guide. She makes it so much easier to navigate parenting, it’s like having a coach, therapist, and best friend :)

by I1*****, 2026-01-13

The activation code doesn’t arrive even after checking junk box. Couldn’t add my wife.

by f5*****, 2025-12-15

We reached out for support but never heard back. It turned out the response was in the in-app messaging and there was never an email or sms notification along with it. Overall, really disappointed with the quality of the app and the lack of notifications. It’s holding back what could be a good service.