Heights Retreat

Name: Heights Retreat
Rating: 2.5 (21 reviews)
Author: Massage Heights Corporate LLC

By: Massage Heights Corporate LLC

Health & Fitness

Features & Capabilities

Welcome to Heights Retreat!!!

Introducing the Massage Heights App, to give you anywhere, anytime access to Massage Heights.

Guest can book appointment for any Massage Heights centre.
Guest can see history of the appointments.
Guest can see future appointments.

User Growth & Download Statistics

App

By:

Massage Heights Corporate LLC

Rating:

2.50

(21)

Version:

5.15.6 Last updated: 2025-10-30

Version code:

878563867

Creation date:

2017-09-27

Compatible devices:

Size:

73.51MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-08

Compare stats and ranking:

Ranking

# 359,763 ▼ 2,031

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Massage Heights Corporate LLC

Apple Apps Store

https://apps.apple.com/us/app/heights-retreat/id1276926175

Website:

https://www.massageheights.com/

User Reviews

Users report Heights Retreat's iOS app is frequently broken after updates, with crashes and freezes. The main pain points are login/membership syncing failures, inability to book, and issues with locations and payments. Feature gaps like credits, receipts, and past appointments, plus overall clunky navigation, compound frustration. A small number of reviews note that when the app does work, scheduling is convenient and the therapist experience can be good.

Pros

Helpful app for scheduling and managing appointments when it functions
Therapists are professional and provide quality service during sessions
Viewed as a useful channel for appointment-related tasks when working

Cons

Frequent crashes/hangs/freezes after updates, rendering the app unusable
Login/membership syncing issues prevent booking and recognizing membership
Inconsistent location selection and the app reverting to a default retreat
Payment problems: card on file can't be updated/replaced and gift cards may not be recognized
Missing features and poor UX: no running total of credits, no receipts, no access to past appointments

Recent reviews

The way this app makes you book doesn’t make sense. It should be: 1. Location 2. Service 3. Date & Time 4. Therapist If my preferred therapist is not available, I have others that may work. The current setup requires me to take a shot in the dark with an “any therapist” option, or go on a ghost hunt for different therapist availability. Let me choose the date & time and then show me who is available. Simple.

by Ch*****, 2026-05-19

The therapist was Awesome!!! He was very professional and informative of everything he was doing. I truly enjoyed my session. There is one problem I had when my session was over. I went to the front desk pay for my services and I was asked my form of payment. I informed the young lady at the desk I had a gift card. She said, okay and I proceeded to give her the gift card. I was immediately asked did I want to leave a tip without her even informing me of my total. I was so confused by the question that I didn’t even ask what was the total. That is not a question that should be asked to the customer. If the customer wants to leave a tip then he/she will say it. A customer could have given the therapist a cash tip but wishes not to disclose it. The other thing is that if you are a returning customer they automatically add a tip hit that is not posted on the website nor in the facility. The young lady was very professional and nice but the above concern needs to be addressed. I was trying to go online to see my gift card balance but it keeps saying that my email address and/or my phone number and the gift card number isn’t valid which is very frustrating. Overall the service was good but there are some changes that need immediate attention! The rating I gave is because the therapist was Awesome!!!!

by Ke*****, 2026-03-17

Don’t bother - app doesn’t know recognize user, even after log in. App doesn’t allow picking other locations, or you can pick and then it reverts back to home location. App doesn’t remember login info. I’m worried this was a fake app collecting password and credit card info. Best to skip and call directly to the location.