Birdie Mobile

Paid for a plan. Registration requires scanning of ID document. But the in app scanner does not work. Black screen. Customer service does not reply. Terrible and a waste of time.

Their data plan is a scam. Paid for 30GB and only got half of it at the end because my credit card didn't go through one time. That’s it. The plan was then downgraded to 15GB and their almost non-reachable customer service said there would be no more 30GB. Avoid this unreasonable and deceitful brand at all cost. Better stick to traditional network providers.

They charge you and even take your signature before you run into any problems, but then offer no useful support or refund option unless you file a chargeback. I subscribed and opted to move my pre-existing number and even pre-paid for some of their top plans, but ID verification does not work (the only way is through app’s built-in camera, but the button to take the photo never activates). Their WhatsApp support line replies with irrelevant “tips” that showed no one actually read and understood that the app is bugged (at least on my phone), and no actual person will answer. It’s been more than two weeks already, so it looks like a scam more and more. Regular local providers with their oppressive multi-year contracts are the only ones that actually work, apparently.