Overview

Rating:
2.10
(66)
Version:
4.3.16
Last updated: 2025-09-09
Ranking
#242,231 ▼ 7,027
Overall

Features & Capabilities

Mobility by Ecolane is a Self Service mobile app that lets riders from participating agencies manage trips from their phone. It offers flexible trip management, including reviewing, adjusting, viewing upcoming and completed trips, and canceling trips when needed.

Key features include a convenient trip details view with accurate vehicle ETAs, a visual map to track bus locations in real time, and a simple 24/7 mobile interface for profiles, settings, and reservations. Note: Access to some features depends on your agency’s service guidelines.

User Growth & Download Statistics

By:
Ecolane USA, Inc.
Rating:
2.10
(66)
Version:
4.3.16 Last updated: 2025-09-09
Version code:
877682121
Creation date:
2017-10-09
Compatible devices:
Size:
75.19MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-19
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Ecolane USA, Inc.
Apple Apps Store
https://apps.apple.com/us/app/mobility-by-ecolane/id1275719560
Website:
https://www.ecolane.com/mobile-app-demo

User Reviews

Users say Mobility by Ecolane was once convenient and caregiver-friendly, with features like copying the previous trip and showing location. However, recurring issues appear across reviews: repeated registration/login errors, booking failures, unreliable destination/map functionality, missing arrival notifications, and crashes after updates. When stable, the app’s features are helpful, but reliability is the main recurring problem.
Pros
  • Previously convenient for booking paratransit rides.
  • Helpful features like copying the previous trip and showing current location on a map.
  • Caregiver-friendly capability to see past and future rides for a dependent.
Cons
  • Registration/login errors frequently prevent creating or accessing an account.
  • In-app booking often fails or shows errors, forcing users to call dispatch.
  • Destination/address recognition and maps are unreliable (addresses not recognized or map blanks).
  • Push notifications for ride arrivals do not work on multiple devices.
  • App instability after updates (persistent error messages, inability to view bookings or schedule rides).
Recent reviews
It signed me out and I can’t log back in. The transit doesn’t show up when trying to set the app up and I’m unable to use it.
by Al*****, 2025-06-29

I HAVE MIXED FEELINGS ABOUT THIS APP. I LIKE IT AS I CAN SEE MY MOMS PAST AND FUTURE RIDES BUT APPARENTLY IT DOES NOT ALWAYS UPDATE AS IT APPEARED ON ONE OCCASION THAT MY MOM HAD NO ASSIGNED TRANSPORTER FOR HER RIDE BUT THE ISSUE WAS I DID NOT SEE IT ON THE APP! PLEASE FIX THIS ISSUE.
by Ha*****, 2025-02-23
View all user reviews ›

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