Pony - Bike & Scooter Sharing

Serious issues with the bike roll out in my city. Every other bike that I check out does not have a functioning seat post, and as an adult over 5’ tall, this means I have no leverage while riding and makes it extremely uncomfortable and dangerous to ride the bikes. There are insufficient numbers of functioning bikes for the subscription model on offer (I see many bikes on the map with dead batteries, and many that are available are nearly dead). The fact that the app suggests that the subscription price will increase to over 60 euro /month for 400 minutes is a joke in light of all these issues. By comparison, a lime subscription is about 34 euro for 400 minutes /30 days, and I can actually exhaust these minutes. I deeply regret signing up for a month subscription of Pony- I was unable to use up the minutes I would normally have no issue using, due to vast numbers of broken bikes and dead batteries. I would really appreciate if pony would compensate me for this waste of money. Their service does not deliver.

Les vélos sont sympas mais ils ne fonctionnent souvent pas ou n’ont pas de batterie. Bref c’est trop difficile de en trouver un quand on en besoin.