Bath & Body Works | B&BW

Name: Bath & Body Works | B&BW
Rating: 4.9 (1941475 reviews)
Author: Bath & Body Works Brand Management, Inc.

By: Bath & Body Works Brand Management, Inc.

Body Care and Home Fragrances

Features & Capabilities

Shop Bath & Body Works online and in stores with the B&BW app. Stay updated with deals, discover today’s best scents, and enable push notifications so you never miss what’s new.

Loyalty and rewards features let you earn points toward FREE products (up to an $18.95 value, exclusions apply), track your points anytime, and keep rewards ready to use in your wallet. Get early access to new scents, sneak peeks, birthday surprises, and exclusive app-only offers (exclusions apply to certain accessories).

User Growth & Download Statistics

App Shopping E-Commerce Marketing

By:

Bath & Body Works Brand Management, Inc.

Rating:

4.90

(1,941,475) 63 new ratings

Version:

12.2.0 Last updated: 2026-06-29

Version code:

887455430

Creation date:

2017-08-29

Compatible devices:

Size:

145.19MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-12

Compare stats and ranking:

Ranking

# 195 ▼ 3

Other rankings

#10 in store keyword 48 ▲ 2

#12 in rainbow keyword 26 ▲ 1

#12 in target keyword 5 ▼ 2

#29 in discount keyword 20 ▼ 9

#29 in shopping keyword 65

Upgrade to see more rankings

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Bath & Body Works Brand Management, Inc.

Apple Apps Store

https://apps.apple.com/us/app/bath-body-works-b-bw/id1256027729

User Reviews

Users report the Bath & Body Works app is unreliable and difficult to use. Recurrent login and password reset problems, frequent crashes, and slow performance hinder shopping. Payment and cart errors, including charges with empty carts, worsen the experience. In-store pickup features are inconsistent and store listings may be missing or inaccurate. Gift cards can disappear from accounts, and some users worry about security. There are a few positive notes about customer service, gifting, and product appeal, but overall reliability issues dominate the feedback.

Pros

Occasional positive customer service responses, including replacements, when issues occur.
Some users enjoy gifting features and find the gifting aspect appealing.
General brand appeal: users like Bath & Body Works scents and product quality, motivating continued use.

Cons

Sign-in/login problems and password reset failures.
Frequent crashes and slow performance after updates.
Errors when adding items to the cart or completing checkout; orders show as charged with no items.
In-store pickup issues or unavailable store locations/items; location filtering broken.
Gift cards disappearing or becoming unavailable in the app; security concerns about gift cards.

Recent reviews

I love It has hand sanitizers and lotion and mists that smells amazing fresh skin so soft I have say b I love it 10%

by Cr*****, 2026-07-03

The only thig i wish the app had was for us employees to add our employee stuff so we can use our discount when having to order online if its not in store

by Ma*****, 2026-07-02

I haven’t been able to login to the app or use any of my rewards. Tried chatting with the help desk and they were useless. Telling me to reset my password over and over. Ridiculous! I am able to login online but my reward won’t work.