Smile for senior living Apple

Smile for senior living

Touching Lives in Senior Care

Features & Capabilities

SMILE helps senior living communities, residents, and families stay connected from anywhere in the world. By placing life stories at the center, it creates personalized enrichment programming and a single, easy-to-use portal for sharing memories, photos, and daily updates.

The platform also lets organizations track participation, assess what enrichment activities work, and report progress toward regulatory goals and standards. With SMILE, families can see what Mom's been up to, join the care journey, and actively participate in a vibrant community.

User Growth & Download Statistics

By:
Carextech Inc
Rating:
2.20
(58)
Version:
9.38 Last updated: 2025-02-25
Version code:
872429232
Creation date:
2018-06-09
Compatible devices:
Size:
86.12MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-04
Compare stats and ranking:

Ranking

Contact the developer

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Developed by:
Carextech Inc
Apple Apps Store
https://apps.apple.com/us/app/smile-for-senior-living/id1249933842

User Reviews

Users praise its core idea—keeping families connected to loved ones in senior living, especially during Covid, and some find it intuitive. However the app is hampered by persistent login problems, frequent crashes, and onboarding gaps. Many reports say you can't log in or must reset passwords, biometrics fail, and the app sometimes won’t open. Image viewing is poor due to small photos and lack of zoom, and the interface feels dated with clunky navigation. Addressing authentication, stability, onboarding, and photo/UI UX would significantly improve the experience.
Pros
  • Keeps families connected with residents, especially during Covid restrictions.
  • The app's purpose of enabling family communication in senior living is valuable.
  • Some users find Smile intuitive and useful.
Cons
  • Frequent login/sign-in problems: can't log in, password resets required, sign-in not remembered, and biometrics/Face ID may not work.
  • Crashes, freezes, or the app won’t open, making it unusable at times.
  • Onboarding gaps: no clear way to create an account or access the dashboard.
  • Photos are too small with no zoom or standard interaction (no pinch-to-zoom).
  • UI/UX feels dated and hard to navigate.
Recent reviews
Basic app, no landscape mode for iPad
by JL*****, 2026-05-09

…crashes the app. the ‘Our Community’ needs ui/ux work…. photos are important.
by Ma*****, 2026-02-03

I have never been able to login using previous password I have to follow the reset password workflow each time. It is very frustrating.
by Br*****, 2025-10-17
View all user reviews ›

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