FirstCNB

Name: FirstCNB
Rating: 4.3 (193 reviews)
Author: First Citizens National Bank

By: First Citizens National Bank

Finance

Features & Capabilities

FirstCNB Mobile Banking Extension puts your First Citizens National Bank accounts at your fingertips. View your latest balances, search transactions, and transfer funds between accounts.

Additional features include mobile bill pay, remote deposit of checks, and Find Near Me to locate nearby branches and ATMs using GPS, ZIP code, or address.

User Growth & Download Statistics

App Payments Privacy & Security Data

By:

First Citizens National Bank

Rating:

4.30

(193)

Version:

5.0.44.143 Last updated: 2026-05-12

Version code:

885538300

Creation date:

2017-06-20

Compatible devices:

Size:

88.43MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-25

Compare stats and ranking:

Ranking

# 120,386 ▼ 971

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

First Citizens National Bank

Apple Apps Store

https://apps.apple.com/us/app/firstcnb/id1247549967

Website:

https://www.firstcnb.com

User Reviews

Most reviews for FirstCNB on iOS focus on the app’s reliability issues rather than its features. Users frequently report login failures (including biometric login), accounts being locked, and upgrades that can block access. The app also crashes, freezes, and delays balance updates, while missing core features (Apple Pay) and outdated UI hinder usability. A smaller number praise the bank’s overall service and security, but the dominant sentiment is frustration with stability and reliability. Improvements in login reliability, performance, data sync, and feature parity would help.

Pros

Support staff are helpful and responsive.
The bank is viewed positively overall with friendly service.
The security team is effective at stopping fraudulent charges.

Cons

Frequent login problems and lockouts (including biometric login failures, password issues, and forced upgrades).
App crashes, freezes, and instability affecting usability.
Delays or inaccuracy in balance/transaction updates and transfers showing as processing.
Limited functionality and outdated UI / missing features (e.g., Apple Pay).
Inconsistent or frustrating customer support experience.

Recent reviews

Every time I try to log in it tells me that there was an error. I don’t know what to do at this point. Ive forgot my username and password and it won’t work when I try the “forgot password”. PLEASE fix this app

by Re*****, 2025-09-22

Support staff are super helpful, the product itself is garbage. The limitations, layout, and user friendliness are on a par with 1990s reliability. Instead of making my company banking easier, the online services create huge frustration and waste hours each month, always resulting in calling support to learn another obscure or “wish I had know that sooner” piece of information. Today after receiving the monthly email that my e-statement was ready to view/print, I spent 30 mins trying to locate it. Having printed it off each month without issue, I called for help. Apparently, for some reason I was no longer “signed up for online statements”. Yet the system alerted me that it was available. Very typical example of the issues, frustrating waste of time e-banking at this bank creates routinely.

by ju*****, 2024-06-05

I am apparently the only one that has issues with the app not recognizing my login. It doesn’t even recognize my Face ID. Like clock work it happens every month, just never know when it will happen. When I call customer service their only answer is… have you deleted the app? FCNB needs to get them off the FB, IG, X or whatever social media they are on & trained on customer service regarding the app. It’s just easier to change banks.