THINKWARE CLOUD

The app works fine with my U1000. I find that it’s a more seamless and reliable experience to connect to the camera using my phone’s hotspot instead of connecting directly to the camera via WiFi. Since the camera doesn’t provide an internet connection, the iPhone often complains then disconnects from the camera but this isn’t an issue over a hotspot connection. I suspect many people have issues with this app because they connect to the camera’s WiFi directly and the iPhone likes to disconnect automatically because it has no active internet connection.

I’ve owned two units of the U1000 dash cam, and overall the camera hardware itself has performed well — it reliably records video to the SD card without issue. However, after performing a firmware update, I ran into a significant problem: while the camera continues to record properly, the footage is no longer accessible through the mobile app. The only way I can review recordings now is by physically removing the SD card, which defeats a major convenience feature of a screenless dash cam. This is especially frustrating considering the price point (close to $500). For comparison, I previously used a less expensive competitor model with a built-in screen that never had these kinds of usability issues. At this stage, I would rate the camera itself 5 stars for recording quality and reliability, but the app experience after the firmware update at 1 star due to the loss of functionality. Overall experience: heavily dependent on whether the app/firmware combination is stable at the time of use. My advice to potential buyers: if your unit is working well out of the box, think carefully before applying firmware updates unless the improvements are clearly necessary.