Reviews of Lake Trust Business Banking

By: Lake Trust Credit Union

List of user reviews and ratings for Lake Trust Business Banking

Total ratings

4.10 (Rating count: 122)

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Review summary

Overall, users find the Lake Trust Business Banking app easy to use with convenient balance checks and mobile deposits. Recurring drawbacks include unreliable deposits requiring multiple attempts, heavy login friction (device re-registration and daily passcodes), and UI glitches. A key limitation is the inability to transfer funds between business and personal accounts in-app. Despite these issues, many users report good service and continued use when deposits and sign-ins cooperate, appreciating the core banking features.

Pros

Easy to use and readable interface.
App is generally easy to work with and fast.
Allows mobile check deposits (convenient for business).
Available and stable for daily business use.
Good customer service and support.

Cons

Mobile check deposits often fail or require multiple attempts, with occasional crashes during deposits.
Heavy login security friction (device re-registration and daily passcodes).
UI/UX glitches and navigation issues (clunky menus, performance lag).
In-app transfers between business and personal accounts are not possible; must visit the bank or call.

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User Reviews

Recent rating average: 3.40

All time rating average: 4.10

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9% (11)

Date	Author	Comment
2025-09-09	Ir*****	Works ok could be better
Works ok could be better
2025-08-23	De*****	Harder to use check deposit vs the personal app
Harder to use check deposit vs the personal app
2025-06-16	jd*****	You will always have to re confirm the same device you have logged in with for the past 2 years. Not great at all
You will always have to re confirm the same device you have logged in with for the past 2 years. Not great at all