Reviews of Lake Trust Business Banking

By: Lake Trust Credit Union App

List of user reviews and ratings for Lake Trust Business Banking

Total ratings

4.10 (Rating count: 127)

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Review summary

Overall, users find the Lake Trust Business Banking app easy to use with convenient balance checks and mobile deposits. Recurring drawbacks include unreliable deposits requiring multiple attempts, heavy login friction (device re-registration and daily passcodes), and UI glitches. A key limitation is the inability to transfer funds between business and personal accounts in-app. Despite these issues, many users report good service and continued use when deposits and sign-ins cooperate, appreciating the core banking features.

Pros

Easy to use and readable interface.
App is generally easy to work with and fast.
Allows mobile check deposits (convenient for business).
Available and stable for daily business use.
Good customer service and support.

Cons

Mobile check deposits often fail or require multiple attempts, with occasional crashes during deposits.
Heavy login security friction (device re-registration and daily passcodes).
UI/UX glitches and navigation issues (clunky menus, performance lag).
In-app transfers between business and personal accounts are not possible; must visit the bank or call.

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User Reviews

Recent rating average: 3.40

All time rating average: 4.10

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27% (11)

Date	Author	Comment
2025-09-09	Ir*****	Works ok could be better
Works ok could be better
2025-08-23	De*****	Harder to use check deposit vs the personal app
Harder to use check deposit vs the personal app
2025-06-16	jd*****	You will always have to re confirm the same device you have logged in with for the past 2 years. Not great at all
You will always have to re confirm the same device you have logged in with for the past 2 years. Not great at all
2025-06-14	Ch*****	After paying a bill, you cannot get out it just spins like it’s thinking
After paying a bill, you cannot get out it just spins like it’s thinking
2025-06-13	Ra*****	I like the app. for my business needs except that I have to come into the bank or call into the bank to move money from my business account to my personal account
I like the app. for my business needs except that I have to come into the bank or call into the bank to move money from my business account to my personal account
2025-06-12	Xd*****	The main part of the app is ok. But the menus, particularly the credit card menu is terrible. Unusable.
The main part of the app is ok. But the menus, particularly the credit card menu is terrible. Unusable.
2025-06-12	rs*****	Wonderful experience banking with Lake Trust. App is easy to work with. I wish remote deposits were smoother.
Wonderful experience banking with Lake Trust. App is easy to work with. I wish remote deposits were smoother.
2025-02-14	Ma*****	I have been with Lake Trust for several years, I really like banking here. Service outstanding.
I have been with Lake Trust for several years, I really like banking here. Service outstanding.
2025-01-03	Mo*****	-1) neglecting my $300 dispute!!!! -2) why I have to get a text code every time I check my account?
-1) neglecting my $300 dispute!!!! -2) why I have to get a text code every time I check my account?
2024-12-10	wt*****	I like this app. It’s easy to use and easy to read 👍
I like this app. It’s easy to use and easy to read 👍