UnionBank Online

Name: UnionBank Online
Rating: 4.8 (3445 reviews)
Author: UnionBank of the Philippines

By: UnionBank of the Philippines

Secure, Easy & Smart

Features & Capabilities

The UnionBank Online Chrome extension brings secure, convenient banking directly to your browser. Open an account, view balances, transfer funds, pay bills, and manage your Visa cards with real-time updates and biometric/OTP security.

Key features include 24x7 check deposits, QR payments, goal-based savings, and quick access to branch/ATM locators, plus easy bill pay and loyalty points management to enhance everyday banking.

User Growth & Download Statistics

App Payments Privacy & Security Data

By:

UnionBank of the Philippines

Rating:

4.80

(3,445) 25 new ratings

Version:

2.62.4 Last updated: 2026-05-09

Version code:

885433978

Creation date:

2017-08-15

Compatible devices:

Size:

529.80MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 31,633 ▲ 129

Other platforms

UnionBank Online (v)

18,363,559 4.81

(344,347)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

UnionBank of the Philippines

Apple Apps Store

https://apps.apple.com/us/app/unionbank-online/id1242291412

User Reviews

User reviews are mixed. Many praise the app for being easy to use, fast, and having friendly support comparable to major banks. Recurrent issues include OTP/authentication friction and unreliable delivery, credit-card feature bugs (missing payments, incorrect amounts, unclear history), and a problematic Citi-transition phase with multiple bugs. Support channels are often slow or unresponsive, and some users face account blocks or delays updating personal details. Overall, the app is convenient but reliability and customer support need improvement.

Pros

Easy to use and user-friendly interface.
Fast and reliable transactions.
Friendly and responsive customer support.
App usability compares favorably to major banks (familiar US-style banking experience).

Cons

OTP verification friction: limited trusted devices and inconsistent OTP delivery.
Credit card integration is buggy: payments not showing, amounts due not updating, and hard-to-find payment history.
Post-Citi transition introduced numerous bugs and usability issues.
Support channels are slow or unreliable: long hotline waits and ticketing problems.
Account blocks and slow updates to personal details (e.g., changing phone numbers for OTP).

Recent reviews

I will give Union Bank 5 Stars. I am so much satisfied with the services. So quick and accurate. Thank you so much.

by Ch*****, 2026-04-03

After months of working on the ship and visit my union bank branch most of the cast was friendly and responsive in all my questions and problems about my account.; And finally my Hard copy of my credit cards arrived and easy access to activate as 123👊🏼🫶🏻

by Ar*****, 2025-10-02

Only 1 trusted device allowed and other devices need OTP which is fine but then when you do pay bills u must have OTP again which is ridiculous. U are in the system already but why need another OTP?