CarSpa - Your Car our Care

Name: CarSpa - Your Car our Care
Rating: 3.4 (130 reviews)
Author: Samara Trading Establishment

By: Samara Trading Establishment

Business

Features & Capabilities

CarSpa is an on-demand car service platform that connects you with nearby service providers for towing, inspections, battery and tire replacements, and a range of on-road care such as steam washes, polishing, and waxing. Simply choose a service in the mobile app or web version, and CarSpa will locate nearby providers and dispatch them to your location at a time that suits you. Expect fast, high-quality service at affordable prices.

هذه المنصة تدعم المستخدمين بالعربية والإنجليزية، وتحدد الأسعار من قبل مزود الخدمة حسب حجم المركبة والمدينة وتفاصيل الباقات المقدمة.

User Growth & Download Statistics

App Marketplaces Sales Marketing

By:

Samara Trading Establishment

Rating:

3.40

(130) 0.20

Version:

9.3.4 Last updated: 2021-06-08

Version code:

842563317

Creation date:

2017-06-02

Compatible devices:

Size:

58.83MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-06

Compare stats and ranking:

Ranking

# 152,033 ▼ 62,125

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Samara Trading Establishment

Apple Apps Store

https://apps.apple.com/us/app/carspa-your-car-our-care/id1241656458

User Reviews

Overall, reviews show a mixed picture. Some users praise timely, professional service (e.g., battery swaps) and strong roadside assistance, indicating real value when it works. But many report reliability problems: no-shows, cancellations, and poor scheduling, along with poor customer service and miscommunication. App usability is frequently criticized—crashes, login issues, unreadable text, and confusing descriptions. Availability is also a common complaint—services aren’t offered in many areas, and refunds on cancellations are unclear. Despite flaws, CarSpa is seen by some as an innovative, potentially essential service for drivers when it functions properly.

Pros

Timely and professional service in some cases (e.g., battery replacement) and thorough car washes.
Strong roadside assistance with fast delivery when users are stranded.
Innovative and useful concept that drivers find valuable.
Some reviews call it a must-have for drivers when it delivers.

Cons

No-shows and unreliable scheduling / late or missing appointments.
Poor customer service and miscommunication.
App crashes and login/password recovery issues.
Unreadable UI (white font) and difficult-to-read descriptions.
Limited availability and unclear refund/cancellation policies.

Recent reviews

التطبيق لايعمل لايتم تسجيل الدخول ولا استعاده كلمه المرور

by al*****, 2024-09-09

I’ve been using this app for steam washes for over 2 years. Service was so-so at first but convenient. Smudged windows and sickly sweet perfume. Lately it’s been horrible service. The workers always show up hours early, when I’m at work with the car and then act as if it’s my fault they can’t keep an appointment. Sometimes they just don’t show up at all. Other times they arrive a week later saying I have an appointment, which I do not. Or they message me that they don’t operate in Aramco. I’m not in Aramco. My location is abundantly clear and far away from that compound. This has happened 3 times now. When they finally understand this they say that they’re not working at that time. Just lies to skip their work it seems. Perhaps in the future I’ll try them again but for now I need more reliability and consistency.

by Um*****, 2023-02-09

This app is terrible and has a VERY BAD customer service!!! I have ordered a service at 7pm and it was confirmed by the app. The provider started calling me at 5:30pm when I was busy. I called back at 7pm asking him why he didn’t show up he told me we are busy and you didn’t answer at 5:30pm when we were free! I have complained but nothing happened!!!