Reviews of SBF Mobile

By: The State Bank of Faribault App

List of user reviews and ratings for SBF Mobile

Total ratings

4.70 (Rating count: 575)

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Review summary

Users praise the app for being easy to use, well organized, and offering features like balance checks, alerts, and bill pay, along with friendly customer service. However several reviews report problems with mobile deposit, including rejections and endorsement prompts, indicating reliability issues specifically with deposit functionality.

Pros

Easy to use and intuitive interface.
Well-organized, user-friendly app for mobile banking from anywhere.
Balance monitoring features with alerts and convenient bill pay.
Friendly, polite customer service.

Cons

Mobile deposit is unreliable, with repeated check deposit rejections and endorsement prompts.

User Reviews

Recent rating average: 3.20

All time rating average: 4.70

5 star

30% (3)

Date	Author	Comment
2026-04-30	ci*****	I’m very please with my experience with State Bank over the past 30 plus years of service.. Thank you for always being friendly and helpful..
I’m very please with my experience with State Bank over the past 30 plus years of service.. Thank you for always being friendly and helpful..
2026-03-15	Bu*****	Very well organized banking app. I’m able to take care of my banking from anywhere. Bill pay is the best time saver for me. The alerts can be set to let me know if my checking balance drops below a set amount. Just a great help for me to keep my accounts organized.
Very well organized banking app. I’m able to take care of my banking from anywhere. Bill pay is the best time saver for me. The alerts can be set to let me know if my checking balance drops below a set amount. Just a great help for me to keep my accounts organized.
2026-01-15	cu*****	I really appreciate the mobile app and it would be everything I need if it actually worked as it should. Every time I try to deposit a check it rejects it making it necessary for me to make a trip into town to make the deposit in person. I have asked why it doesn’t work and have been told that I’ve done nothing wrong and it should work! But it still rejects my deposit every time!
I really appreciate the mobile app and it would be everything I need if it actually worked as it should. Every time I try to deposit a check it rejects it making it necessary for me to make a trip into town to make the deposit in person. I have asked why it doesn’t work and have been told that I’ve done nothing wrong and it should work! But it still rejects my deposit every time!
2025-11-11	JV*****	Nice App, everything is easy to use!
Nice App, everything is easy to use!
2025-07-28	Jr*****	Easy to use and the staff is very polite.
Easy to use and the staff is very polite.
2025-05-31	Me*****	Mobile deposit on this app is the worst I have ever used.
Mobile deposit on this app is the worst I have ever used.
2024-03-26	19*****	This website has put in that I need to update 3 of my apps then I try to update and it tells me I do not have enough of something and to download a lower website and they do not give me the option of an older version this last app they did this to is my banking app so I no longer can use my app because they keep telling me I need to update and I cannot get past that. I did not ask to update any of my apps this company just sends there information to my computer and screws it all up. Does anyone know who I could contact to get this to stop happening they have really screwed up my computer and it needs to stop
This website has put in that I need to update 3 of my apps then I try to update and it tells me I do not have enough of something and to download a lower website and they do not give me the option of an older version this last app they did this to is my banking app so I no longer can use my app because they keep telling me I need to update and I cannot get past that. I did not ask to update any of my apps this company just sends there information to my computer and screws it all up. Does anyone know who I could contact to get this to stop happening they have really screwed up my computer and it needs to stop
2022-04-05	ty*****	Not sure what’s going on but I cannot access all of our account. All I can get is a balance but can’t see transactions. Maybe something on my end but there is a problem. Barbara swanson
Not sure what’s going on but I cannot access all of our account. All I can get is a balance but can’t see transactions. Maybe something on my end but there is a problem. Barbara swanson
2020-07-13	ah*****	I really love this app because it’s an easy way to do my banking and check on my balances. Very useful and an easy way to keep your checkbook balanced! Love it!
I really love this app because it’s an easy way to do my banking and check on my balances. Very useful and an easy way to keep your checkbook balanced! Love it!
2018-02-12	Ky*****	I was super excited to see it finally got mobile deposit but I still can’t get it to work. Says I have to keep endorsing it when I already have.
I was super excited to see it finally got mobile deposit but I still can’t get it to work. Says I have to keep endorsing it when I already have.