Reviews of Asbury PARK – parking app

By: City of Asbury Park App

List of user reviews and ratings for Asbury PARK – parking app

Total ratings

4.70 (Rating count: 791)

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Review summary

Users commonly praise the app for its ease of use, clean UI, and helpful reminders, plus the convenience of paying by phone. However, many reviews repeatedly report reliability and billing problems: persistent network errors, verification/sign-in failures, bugs with vehicle management, and sessions that fail or vanish (often causing mischarges or tickets). Additionally, the pay model—convenience fees and Pay-by-Plate issues—adds friction and inconsistency, undermining otherwise strong usability.

Pros

Easy to set up and use with a clean, user-friendly UI
Helpful reminders/alerts for expiring parking sessions
Convenient pay-from-phone and wallet features (no need for coins)
Quickly start, extend, and manage parking sessions
Generally professional feel and good usability in several reviews

Cons

Frequent network errors that prevent paying or using the app effectively
Sign-in/verification problems (codes not received or stuck on phone number screen)
Bugs that prevent adding or editing vehicles (save button issues)
Session creation/management failures leading to failed or mischarged parking and tickets
Convenience-fee/pay-to-park model and Pay-by-Plate issues (fees, friction, inconsistent functionality)

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User Reviews

Recent rating average: 1.60

All time rating average: 4.70

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38% (20)

Date	Author	Comment
2026-08-01	Er*****	Review of parking
Review of parking
2026-06-23	Ho*****	It used to work fine, but I tried to open it the other day, got a white screen to enter my phone number which then offers no opportunity to login. Just my own phone number staring back at me. their support email is quick to respond but unwilling to actually help.
It used to work fine, but I tried to open it the other day, got a white screen to enter my phone number which then offers no opportunity to login. Just my own phone number staring back at me. their support email is quick to respond but unwilling to actually help.
2026-04-01	La*****	Will not let you add or change any vehicles in your app. The “save” button simply disappears if you try to make any changes or add a new one. Utterly useless app now.
Will not let you add or change any vehicles in your app. The “save” button simply disappears if you try to make any changes or add a new one. Utterly useless app now.
2026-01-11	Md*****	I used to use this app for years but i randomly got signed out and no longer can sign back in. The app stays on the phone number screen and never sends me a code for verification and there are no options to bypass. Un-useable.
I used to use this app for years but i randomly got signed out and no longer can sign back in. The app stays on the phone number screen and never sends me a code for verification and there are no options to bypass. Un-useable.
2026-01-01	Po*****	I tried using my app for parking but each time I opened the app it required my cell # to verify my device then I never got a code. Tried deleting & reinstalling the app and the same thing happens! How can I park in AP if the app won’t load? Any advice?
I tried using my app for parking but each time I opened the app it required my cell # to verify my device then I never got a code. Tried deleting & reinstalling the app and the same thing happens! How can I park in AP if the app won’t load? Any advice?
2025-05-26	ni*****	It doesn't make sense that I can only buy parking through 2am and not the next day at 9am.
It doesn't make sense that I can only buy parking through 2am and not the next day at 9am.
2025-05-22	Ll*****	I’m so disappointed in the app. It’s the main app advertised to use here on all signs where physical machines are hard to find and some don’t work half the time. I tried using it and paying for parking and it kept saying it couldn’t create my session. I didn’t see any machines and it was thunderstorming. Was at a total loss and so I left and was gone for 30 mins. Came back and my $1.25 parking turned into $50. Tried to explain to them and they said that’s tough should’ve used a machine or another app. If this is the app they advertise to use, it should work every single time.
I’m so disappointed in the app. It’s the main app advertised to use here on all signs where physical machines are hard to find and some don’t work half the time. I tried using it and paying for parking and it kept saying it couldn’t create my session. I didn’t see any machines and it was thunderstorming. Was at a total loss and so I left and was gone for 30 mins. Came back and my $1.25 parking turned into $50. Tried to explain to them and they said that’s tough should’ve used a machine or another app. If this is the app they advertise to use, it should work every single time.
2024-06-29	Ki*****	The concept of a “convenience fee” is ridiculous. Whether starting a new session or extending a current one, you must pay $0.30. A relatively a small amount, but what’s convenient about having to install an entire separate app just to park in a town you’re visiting once. The idea I have to pay to park and pay to pay to park via an app is abismal.
The concept of a “convenience fee” is ridiculous. Whether starting a new session or extending a current one, you must pay $0.30. A relatively a small amount, but what’s convenient about having to install an entire separate app just to park in a town you’re visiting once. The idea I have to pay to park and pay to pay to park via an app is abismal.
2024-04-24	br*****	they will do whatever they can to get you. overpriced. Give me a meter any day… at least a good way to get rid of spare change 1/5
they will do whatever they can to get you. overpriced. Give me a meter any day… at least a good way to get rid of spare change 1/5
2023-08-02	An*****	This is a great app. It’s super easy to start a parking job. The reminder system that your time was about to run out was so clutch. Allowed me to reload time again with ease.
This is a great app. It’s super easy to start a parking job. The reminder system that your time was about to run out was so clutch. Allowed me to reload time again with ease.