Reviews of Tend Companion App

By: Spiraledge

List of user reviews and ratings for Tend Companion App

Total ratings

3.40 (Rating count: 25)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Apple App Store

View and respond to reviews directly on the store page.

Visit

Review summary

Tend is praised for strong crop planning, forecasting, and multi-view cloud-based farm management that helps replace spreadsheets and improve record-keeping. However, user sentiment is tempered by recurring issues: slow or unavailable customer support, pricing/trial frustrations with hidden costs or misleading free-trial promises, and onboarding obstacles such as setup hurdles and missing initial crop options that prevent quick use.

Pros

Powerful crop planning and forecasting with auto seed-order calculations and organic-certification record-keeping.
Cloud-based farm management with multiple views and detailed records for farming and certification.
Saves time and reduces headaches by centralizing farm operations and replacing spreadsheets.

Cons

Poor and unresponsive customer support with slow replies and difficulty contacting or canceling.
Pricing concerns: the app isn’t truly free and uses paid tiers, with misleading free-trial claims.
Onboarding/startup friction: setup requires extra steps; some core features (e.g., adding crops) are gated or missing initially.

User Reviews

Recent rating average: 2.70

All time rating average: 3.40

5 star

50% (5)

Date	Author	Comment
2026-04-04	Fa*****	I’m very frustrated with dead links to contact customer service… disconnected calls… And NO way to even cancel… I am calling my bank to assist as there is no response and no way to even contact customer service… insane they can just collect info and then keep going without communication with anyone.
I’m very frustrated with dead links to contact customer service… disconnected calls… And NO way to even cancel… I am calling my bank to assist as there is no response and no way to even contact customer service… insane they can just collect info and then keep going without communication with anyone.
2023-02-06	Gr*****	Downloaded the app because it said it was free. But you have to set up an account which requires you to pay at minimum $40 a month or $400 a year. Not so free! It may work well but I wasn’t ready to spend so much on it.
Downloaded the app because it said it was free. But you have to set up an account which requires you to pay at minimum $40 a month or $400 a year. Not so free! It may work well but I wasn’t ready to spend so much on it.
2023-01-02	Lo*****	This is actually an amazing app that would be wonderful if there was any customer support….but there isn’t. Even if you pay, you will ask a question and get no response for weeks, after which, you will realize that any other method would be superior. Don’t waste your time even doing a trial, it’s not worth the headaches.
This is actually an amazing app that would be wonderful if there was any customer support….but there isn’t. Even if you pay, you will ask a question and get no response for weeks, after which, you will realize that any other method would be superior. Don’t waste your time even doing a trial, it’s not worth the headaches.
2022-03-01	Sa*****	This app should put the (contains in-app purchases) in the store. I got through all the set up (marketing grabbing info) and it told me to go to the desktop to “add your crops”. I go there and it won’t let me get past a “free-trial” page. Free trials don’t count as free apps.
This app should put the (contains in-app purchases) in the store. I got through all the set up (marketing grabbing info) and it told me to go to the desktop to “add your crops”. I go there and it won’t let me get past a “free-trial” page. Free trials don’t count as free apps.
2020-10-20	Wb*****	Aside from helping me get rid of my excel sheets, they even have an Online Store feature to let me sell my produce! Exciting to see the new Pick & Pack feature about to be released!
Aside from helping me get rid of my excel sheets, they even have an Online Store feature to let me sell my produce! Exciting to see the new Pick & Pack feature about to be released!
2020-08-30	Uv*****	Started 14 days trial. Noticed some issues with program and send emails to customer service but no response a week now. So trial ends maybe won’t use the program if no response
Started 14 days trial. Noticed some issues with program and send emails to customer service but no response a week now. So trial ends maybe won’t use the program if no response
2020-04-27	Fa*****	The app isn’t usable because no crop options show up so that I can even a pick a crop type to start with in the app. Please fix this and I’ll review it again. Thanks
The app isn’t usable because no crop options show up so that I can even a pick a crop type to start with in the app. Please fix this and I’ll review it again. Thanks
2019-07-17	Be*****	It literally saves me and my team from so many headaches. It’s great for creating a detailed crop plan and forecasting my harvest calendar. I can see any gaps in production and it auto calculates the amount of seed I need to order. It handles all our non sales organic certification record keeping. I can’t speak highly enough about this tool. It definitely makes having to update spreadsheets look like a thing of the past.
It literally saves me and my team from so many headaches. It’s great for creating a detailed crop plan and forecasting my harvest calendar. I can see any gaps in production and it auto calculates the amount of seed I need to order. It handles all our non sales organic certification record keeping. I can’t speak highly enough about this tool. It definitely makes having to update spreadsheets look like a thing of the past.
2019-02-16	da*****	An awesome cloud based solution for managing vegetable production (and more). Tend provides me with a powerful way to visualize, plan, and achieve my growing plan- especially the detailed records that are important to me (and my organic certifier). For years I used my own custom database, which did the job but always fell short of what I needed. Tend offers multiple useful views ranging from greenhouse seeding, to flat usage summary, and field usage summary. Their customer support is always very responsive and they are always adding very thoughtful new features.
An awesome cloud based solution for managing vegetable production (and more). Tend provides me with a powerful way to visualize, plan, and achieve my growing plan- especially the detailed records that are important to me (and my organic certifier). For years I used my own custom database, which did the job but always fell short of what I needed. Tend offers multiple useful views ranging from greenhouse seeding, to flat usage summary, and field usage summary. Their customer support is always very responsive and they are always adding very thoughtful new features.
2017-11-22	nv*****	This application helps me in managing my farms.
This application helps me in managing my farms.