LeakBot

App no longer recognizes device. Can’t connect to network. Just gets emails and texts telling me to reconnect but it isn’t possible because clearly the app is broken and no longer recognizes the device. Batteries are fully charged. No troubleshooting guidance available in the app. All problems started when the app said the original batteries had died around the same time the app had an update. Should have checked those batteries, the app probably lied and they were fine, just the app was broken.

My insurance company provides this for free but I would not pay for it. The app showed a leak but the phone number that the app—and their email—doesn’t work. I installed the app on my Android device to get the correct phone number. The first time I reached someone I told them about the incorrect phone number and someone was supposed to return my call to schedule a technician, but they didn’t. The second call finally got a technician scheduled—two weeks out. Please note that they don’t send out licensed plumbers, nor do they address leaks in showers or on irrigation systems. Also, when I asked the water department in my town about my usage they could not see continuous water usage.