Smiles: Food Grocery Lifestyle

Name: Smiles: Food Grocery Lifestyle
Rating: 4.6 (11427 reviews)
Author: Emirates Telecommunications Corporation

By: Emirates Telecommunications Corporation App

Food, Grocery, Home services

Overview

Version:

7.8.3

Last updated: 2026-07-15

Ranking

#16,876 ▼ 74

Overall

Features & Capabilities

Smiles UAE is a comprehensive lifestyle SuperApp that unites food delivery, grocery shopping, home services, dining, shopping, wellness, travel, and more from 6,500 brands and 15,000+ partners.

Earn and redeem Smiles points on all transactions, with 12,000+ restaurants, Smiles Market with 600+ retailers, and over 35 home services. Smiles Unlimited brings free delivery, zero service fees on home services, and unlimited Buy 1 Get 1 Free deals.

User Growth & Download Statistics

App E-Commerce Shopping Marketplaces

By:

Emirates Telecommunications Corporation

Rating:

4.60

(11,427) 9 new ratings

Version:

7.8.3 Last updated: 2026-07-15

Version code:

888296037

Creation date:

2017-04-27

Compatible devices:

Size:

276.59MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-16

Compare stats and ranking:

Ranking

# 16,876 ▼ 74

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Emirates Telecommunications Corporation

Apple Apps Store

https://apps.apple.com/us/app/smiles-food-grocery-lifestyle/id1225034537

Website:

https://www.etisalat.ae/en/c/mobile/smiles.jsp

User Reviews

The reviews are largely negative, with frequent complaints about poor customer service, slow/refund-unresolved issues, delivery delays, and order fulfillment problems (missing/wrong items or not as pictured). Tracking and communication are often unreliable, and loyalty features (coupons/Smile Points) frequently fail. A few reviews mention decent quality or occasional fast delivery and helpful staff, but these positives are outnumbered by the recurring negatives.

Pros

Occasional fast delivery and timely service.
Some reviewers report good product quality when delivered.
Helpful staff in some interactions.

Cons

Poor customer service with slow, unresolved refunds.
Delivery delays and unreliable timing / long wait times.
Order inaccuracies: missing items, wrong items, or items not as pictured.
Lack of reliable order tracking and unresponsive support channels.
Coupons/Smile Points and payment issues (non-working coupons; points deducted or refunds not credited).