Travelio: Apartment & House

Name: Travelio: Apartment & House
Rating: 3.9 (156 reviews)
Author: Travelio

By: Travelio

Apartment & House Rental

Features & Capabilities

Travelio is a rental marketplace offering apartments and houses at kosan-style prices starting from Rp1.5juta/month, with new-user promos and Staycation #LioStay units that bring travel to your door.

Key benefits include rapid check-in within 2 hours after booking, free property showings for long-term rentals, thousands of listings across 16 cities, flexible yearly/monthly payments, and 18-hour customer support. Property owners can join Travelio Property Management for passive income.

User Growth & Download Statistics

App Shopping E-Commerce Marketing

By:

Travelio

Rating:

3.90

(156)

Version:

3.84 Last updated: 2026-04-29

Version code:

885007847

Creation date:

2017-03-16

Compatible devices:

Size:

103.83MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-07

Compare stats and ranking:

Ranking

# 134,479 ▲ 876

Other platforms

Travelio: Apartment & House (v3.84)

3,389,623 3.54

(52,003)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Travelio

Apple Apps Store

https://apps.apple.com/us/app/travelio-apartment-house/id1214765364

Website:

http://www.travelio.com

User Reviews

Overall, user reviews for Travelio on the Apple App Store are overwhelmingly negative. Key recurring issues include dirty, poorly maintained rooms; listings that don’t match what’s advertised (wifi, appliances, condition); long check-in delays and relocations; slow, fragmented customer service with limited phone support; and problems obtaining refunds or deposits. A minority report satisfactory stays when everything goes smoothly, but the dominant sentiment emphasizes reliability, transparency, and support failures.

Pros

Cons

Repeated cleanliness and maintenance problems (stains, dirty bathrooms, unclean furniture) across multiple stays
Chronic customer service issues: slow responses, chat-only contact, and apparent handoffs between many teams
Check-in delays and unexpected relocations to different accommodations
Listings not matching reality: missing advertised amenities (wifi), broken appliances, or misrepresented conditions
Refunds and deposit problems: non-refundable policies, slow refunds, and difficulties getting money back

Recent reviews

They didn’t refund me. They claimed interest and huge penalty on the electric bill that comes after the departure. 2% per day and huge penalty. How could I know? They charge you for all repairs and all breaks and after 24 hours. So the fridge after 1 day. You broke it. The windows were not fully closed and after 6 months which was my stay, NEVER repaired. Their tech come and forget a screw so they will back in an hour and never show up and you have to make a new appointment that could take 2 weeks sometimes more. DO NOT rent from them.

by Jo*****, 2026-05-25

such a bad platform . hard to check in. had to wait hours to check in. no standby staffs. trash apps and platform

by Ar*****, 2026-03-23

Travelio isn’t a travel service; it’s a TRAP. They utilize high-pressure tactics to get you to commit, but once you’ve anchored your money with them, the "Oops" cycle begins. You’ll be met with a series of moving requirements —mandatory app downloads and scheduled calls—that feel more like a performance than a booking process. Because everything is strictly non-refundable, they have zero incentive to actually help you once they’ve hit their quota. They also have so many disjointed teams so you’ll be sent to teams after teams like a ping pong ball. They count on you being too exhausted to fight for your money back. Don’t give them the satisfaction.