Caffè Nero

Name: Caffè Nero
Rating: 3.7 (678 reviews)
Author: Neal Street Technologies Limited

By: Neal Street Technologies Limited App

Italian Master Coffee Roasters

Overview

Version:

3.48.0

Last updated: 2026-09-11

Ranking

#70,694 ▲ 30

Overall

Features & Capabilities

Caffè Nero is a mobile rewards and payments app built for Italian coffee lovers. Pay in-store with a quick scan, earn loyalty stamps on every purchase, and receive a digital receipt in seconds.

Find nearby cafés, order ahead with Click & Collect, and share vouchers with friends. Your activity feed tracks every purchase, while randomized QR codes and an optional passcode protect your payments.

User Growth & Download Statistics

App Payments Shopping Marketing

By:

Neal Street Technologies Limited

Rating:

3.70

(678) 2 new ratings

Version:

3.48.0 Last updated: 2026-09-11

Version code:

890638908

Creation date:

2020-11-25

Compatible devices:

Size:

135.68MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-09-18

Compare stats and ranking:

Ranking

# 70,694 ▲ 30

Other platforms

Caffè Nero (v2.184.0)

2,027,853 2.98

(14,270)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Neal Street Technologies Limited

Apple Apps Store

https://apps.apple.com/us/app/caff%C3%A8-nero/id1209864393

Website:

https://caffenero.com

User Reviews

User reviews are mixed-to-negative. Pros include fast ordering, some locations with good service, and app improvements like reordering saved items and tipping. Major cons are a confusing UI, cross-border/store selection problems, unreliable in-app payments, loyalty/voucher glitches, and weak customer support. Overall, the app has functional basics but suffers from reliability and UX issues.

Pros

Fast and easy ordering with the app.
Good in-store service at some Cafè Nero locations.
App improvements like reusing previous orders and tipping support.

Cons

Very poor UI / navigation and overall usability.
Geolocation/country/store selection issues causing wrong store or inability to order when traveling.
In-app payments often fail / cannot pay within the app.
Rewards, bonuses, and vouchers are frequently not credited or don’t apply correctly.
Customer support is unresponsive or unhelpful.

Recent reviews

there isnt a single time Ive ordered and theyve had everything I ordered.

by la*****, 2026-09-03

Honestly this app never works well when I try to use it. It feels super clunky and mobile ordering is not intuitive and seems to not work half the time.