Caffè Nero

Name: Caffè Nero
Rating: 3.7 (668 reviews)
Author: Neal Street Technologies Limited

By: Neal Street Technologies Limited App

Italian Master Coffee Roasters

Overview

Version:

3.46.0

Last updated: 2026-08-26

Ranking

#70,867 ▲ 139

Overall

Features & Capabilities

Caffè Nero is a mobile rewards and payments app built for Italian coffee lovers. Pay in-store with a quick scan, earn loyalty stamps on every purchase, and receive a digital receipt in seconds.

Find nearby cafés, order ahead with Click & Collect, and share vouchers with friends. Your activity feed tracks every purchase, while randomized QR codes and an optional passcode protect your payments.

User Growth & Download Statistics

App Payments Shopping Marketing

By:

Neal Street Technologies Limited

Rating:

3.70

(668) 3 new ratings

Version:

3.46.0 Last updated: 2026-08-26

Version code:

889986250

Creation date:

2020-11-25

Compatible devices:

Size:

135.61MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-28

Compare stats and ranking:

Ranking

# 70,867 ▲ 139

Other platforms

Caffè Nero (v2.184.0)

2,009,405 2.98

(14,238)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Neal Street Technologies Limited

Apple Apps Store

https://apps.apple.com/us/app/caff%C3%A8-nero/id1209864393

Website:

https://caffenero.com

User Reviews

User reviews are mixed-to-negative. Pros include fast ordering, some locations with good service, and app improvements like reordering saved items and tipping. Major cons are a confusing UI, cross-border/store selection problems, unreliable in-app payments, loyalty/voucher glitches, and weak customer support. Overall, the app has functional basics but suffers from reliability and UX issues.

Pros

Fast and easy ordering with the app.
Good in-store service at some Cafè Nero locations.
App improvements like reusing previous orders and tipping support.

Cons

Very poor UI / navigation and overall usability.
Geolocation/country/store selection issues causing wrong store or inability to order when traveling.
In-app payments often fail / cannot pay within the app.
Rewards, bonuses, and vouchers are frequently not credited or don’t apply correctly.
Customer support is unresponsive or unhelpful.

Recent reviews

Ordering on the app - which is otherwise very good - there is no option to get a black coffee….

by aj*****, 2026-08-05

With the most recent update, when selecting a coffee, they’ve made milk selection mandatory with no option for “no milk”. So: they have made it impossible to order a black coffee.