Ounass Luxury Shopping اُناس

Name: Ounass Luxury Shopping اُناس
Rating: 4.6 (23763 reviews)
Author: Al Tayer Insignia LLC

By: Al Tayer Insignia LLC App

Luxury Fashion Online Shopping

Overview

Version:

2.224.0

Last updated: 2026-07-30

Ranking

#10,519 ▼ 21

Overall

Features & Capabilities

The Middle East’s definitive home of luxury, Ounass Luxury Shopping brings women’s, men’s and kids’ fashion from over 2,000 luxury brands to your browser, with exclusive designer collections and premium packaging.

Enjoy 2-hour delivery in Dubai, free delivery and returns (T&Cs apply), Apple Pay checkout, complimentary Personal Shopping, Ramadan and Eid gifting, and 7-day-a-week WhatsApp customer care.

User Growth & Download Statistics

App Shopping E-Commerce Marketplaces

By:

Al Tayer Insignia LLC

Rating:

4.60

(23,763) 32 new ratings

Version:

2.224.0 Last updated: 2026-07-30

Version code:

888958143

Creation date:

2017-04-11

Compatible devices:

Size:

109.79MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-05

Compare stats and ranking:

Ranking

# 10,519 ▼ 21

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Al Tayer Insignia LLC

Apple Apps Store

https://apps.apple.com/us/app/ounass-luxury-shopping-%D8%A7-%D9%86%D8%A7%D8%B3/id1201717043

Website:

https://www.ounass.com

User Reviews

Overall, users praise Ounass for fast delivery, a wide selection of brands, strong customer service, and an easy-to-use app. However, recurring drawbacks include delivery delays, headaches with returns and refunds (delays, store credit, tourist refund rules), inconsistent customer support and communication, and occasional app or site glitches (missing order history, broken returns page). The sentiment is mixed: the platform scores high on speed and assortment, but logistics and policy issues drive frustration for many customers and need attention to improve trust and experience.

Pros

Fast delivery
Wide selection of brands / fashion variety
Good customer service
Easy to navigate / user-friendly app

Cons

Delivery delays / late deliveries
Returns and refunds problems (delays, store credit, tourist/refund policy confusion)
Poor customer support responsiveness / communication
App/website functionality issues (order history not accessible; returns page broken)

Recent reviews

Very disappointing customer service. I contacted the company more than 10 times regarding my issue through phone calls, emails, and messages. Every single time, I was told that my request had been forwarded and that someone would get back to me. Unfortunately, nothing ever happened. I kept receiving the same promises with no action, no follow-up, and no resolution. The lack of communication and accountability is extremely frustrating and unprofessional. I expected a much better level of customer service. Based on my experience, I cannot recommend this company.

by Ha*****, 2026-07-23

miscommunication and lack of locating and tracking client communication when changing address happened. Order will never be received despite being a premium service.