Tokeet

I’ve been using Tokeet for several years, and for a long time it was a solid channel manager. It wasn’t perfect, but it was reliable and got the job done. Unfortunately, things have gone downhill significantly over the past year. It feels like the company became focused on adding AI features and marketing buzzwords rather than improving the core product. Prices increased, the platform was redesigned, and many of the features that worked well either disappeared or became harder to use. The biggest issue is stability. I’m constantly running into bugs and inaccurate information. The app regularly shows false double bookings, booking details are displayed incorrectly, moving reservations is problematic, and overall the interface feels unfinished and poorly tested. The mobile app has become especially frustrating to use. What disappoints me most is that Tokeet already had a good product. Instead of refining and improving it, it feels like they rushed out major changes without adequate testing. The result is a more expensive platform that is far less reliable than it used to be. I rarely leave negative reviews, but after years as a customer, I can honestly say the experience has become increasingly frustrating.

After years of issues, problems, misunderstandings, lost tens and hundreds of thousands, we’ve left. Save yourself some money and nerves.