Reviews of ezDevice

By: MegaTec App

List of user reviews and ratings for ezDevice

Total ratings

2.10 (Rating count: 28)

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Review summary

ezDevice for iOS is plagued by stability and usability problems. Users report crashes, constant password prompts without biometrics or sign-on, and unreliable pairing/sync. Compatibility issues on older devices (iPhone 7, iPad Mini 4) and newer iOS versions worsen the experience. The UI is hard to navigate, and support links are often broken. A browser workaround can help control devices, and some users note the hardware itself works when connected, but most reviews call for a major app fix or replacement.

Pros

The device appears to function when connected, indicating the hardware itself is capable.
A browser-based workaround (Mobile Safari or desktop) allows control when the iOS app fails.
In at least one case, pairing can be completed via the website.

Cons

The app crashes on launch and is unstable across sessions.
Users are repeatedly prompted to enter a password with no biometric login or website-based sign-on option.
Pairing and syncing are unreliable; some users must pair or control devices via the website or browser.
Compatibility issues with older devices/OS (e.g., iPhone 7, iPad Mini 4, iOS 16+); not backwards compatible.
UI/UX problems such as icons being cut off and difficult navigation.

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User Reviews

Recent rating average: 1.50

All time rating average: 2.10

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58% (7)

Date	Author	Comment
2025-03-11	Db*****	Fails on every level
Fails on every level
2024-12-20	Ja*****	Let’s start by saying, even the support link in the iOS app page doesn’t work. That should have been my first warning sign besides all the bad reviews. Pairing didn’t work in the app at all. I had to pair from the website. When I eventually did get it paired the app icons at the top are cut off and you can’t actually click them. So exiting from a window and going into settings are nearly impossible because of how they have designed the app. There doesn’t seem to be another way to tell the company because the support link is broken so all together this is a poorly supported system. Two stars only because it does seem to be working but I just can’t interface with it without the website.
Let’s start by saying, even the support link in the iOS app page doesn’t work. That should have been my first warning sign besides all the bad reviews. Pairing didn’t work in the app at all. I had to pair from the website. When I eventually did get it paired the app icons at the top are cut off and you can’t actually click them. So exiting from a window and going into settings are nearly impossible because of how they have designed the app. There doesn’t seem to be another way to tell the company because the support link is broken so all together this is a poorly supported system. Two stars only because it does seem to be working but I just can’t interface with it without the website.
2024-08-23	be*****	Every time I open the app, it crashes. Reinstalling doesn’t fix it.
Every time I open the app, it crashes. Reinstalling doesn’t fix it.
2024-05-20	iG*****	This app started out crappy and has only gotten worse. Why bother to even offer it? 1. IPswitch disappears from the app without notice and for no apparent reason (turns grey) while browser shows it as Online. 2. No longer works at all with my iPad Mini4 insisting on iOS16 Megatec should pull the app and fire whoever has been in charge of it.
This app started out crappy and has only gotten worse. Why bother to even offer it? 1. IPswitch disappears from the app without notice and for no apparent reason (turns grey) while browser shows it as Online. 2. No longer works at all with my iPad Mini4 insisting on iOS16 Megatec should pull the app and fire whoever has been in charge of it.
2024-05-06	DP*****	Hard to understand why developers can’t fix the problem of needing a password every time this app is opened. It’s been in the reviews forever. Can’t they interface with facial recognition like most other apps do these days?
Hard to understand why developers can’t fix the problem of needing a password every time this app is opened. It’s been in the reviews forever. Can’t they interface with facial recognition like most other apps do these days?
2024-04-01	Zd*****	Why are all of my devices showing “ No longer associated”?
Why are all of my devices showing “ No longer associated”?
2023-12-10	*******	Won’t work on iPhone7. Used to. Now the old app won’t work it requires you to update the app. But iPhone 7 does not work on iOS 16.1. EZ device….deleted.
Won’t work on iPhone7. Used to. Now the old app won’t work it requires you to update the app. But iPhone 7 does not work on iOS 16.1. EZ device….deleted.
2023-09-29	78*****	Not usable currently as I have to manually enter a password each time.
Not usable currently as I have to manually enter a password each time.
2023-02-16	Ge*****	I had a similar issue as another reviewer. Spent hours trying to get the cloud connection working and it turns out it was on the backend where the problem was. My biggest issue is I have to login every time I open the app. The password manager doesn't recognize it either because there is no website associated.
I had a similar issue as another reviewer. Spent hours trying to get the cloud connection working and it turns out it was on the backend where the problem was. My biggest issue is I have to login every time I open the app. The password manager doesn't recognize it either because there is no website associated.
2023-02-15	Bo*****	Just downloaded new version and the “device is not in sync”.
Just downloaded new version and the “device is not in sync”.