Samsung Family Hub

Name: Samsung Family Hub
Rating: 3.5 (627 reviews)
Author: Samsung Electronics Co., Ltd.

By: Samsung Electronics Co., Ltd.

Lifestyle

Features & Capabilities

The Samsung Family Hub extension is designed for Samsung Family Hub refrigerators running TIZEN 4.0 or earlier. On devices with TIZEN 6.0 and above, the legacy Family Hub app is no longer supported; please use the SmartThings app instead. Photos and videos can be uploaded via the Family Hub device card, while food-related features such as View Inside, Recipe Recommendation, Meal Planner, Shopping List, and Food List are now available through SmartThings Cooking.

Permissions: Required Access - Contacts (used to link your Samsung account). Optional Access - Microphone (for Memo and Whiteboard) and Storage (to enable cloud-connected photo/video sharing). Optional permissions are off by default; enabling them unlocks additional features.

User Growth & Download Statistics

App Home Automation Shopping

By:

Samsung Electronics Co., Ltd.

Rating:

3.50

(627) 1 new ratings

Version:

5.0.6 Last updated: 2021-10-29

Version code:

844980465

Creation date:

2017-03-03

Compatible devices:

Size:

216.02MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-06

Compare stats and ranking:

Ranking

# 80,409 ▼ 43

Other rankings

#43 in kitchen appliance keyword 1 ▲

Other platforms

Samsung Family Hub (v5.2.2)

833,702 2.08

(4,721)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Samsung Electronics Co., Ltd.

Apple Apps Store

https://apps.apple.com/us/app/samsung-family-hub/id1194886976

Website:

http://www.samsung.com/us/explore/family-hub-refrigerator/

User Reviews

User reviews show persistent instability in the Samsung Family Hub iOS app: repeated login errors, crashes, dead/setup links, and long periods without updates. Core features like calendars, notes, and ToDo lists are broken or removed, and integration with the fridge and other Samsung apps is unreliable. Collectively, users call for fixes, better support, or removal from the App Store.

Pros

Cons

Frequent crashes and the app won’t open or stays unresponsive
Login/authentication issues with dead links, redirects, 404 errors, or asking to login repeatedly
Lack of updates for years with removal/breaking of features (calendar, ToDo, notes) and poor integration
Poor integration with the fridge and other Samsung services; setup flow is broken or nonfunctional
Overall poor user experience and reliability with bugs, ads, and confusing UI

Recent reviews

I just bought a new fridge, the app doesn’t even work. It says 404 error on the Samsung default site the app takes you to, to set up your new family hub account. Really? I may return the whole fridge. How does a company let it get like this? Who needs to be fired? Seriously. Just sad state of businesses today in this country. UPDATE Months later still doesn’t work. I’ve uninstalled the app and reinstalled. It DOESNT EVEN GO TO THE SITE. Reddit is full of complaints saying the same!

by Mr*****, 2026-05-21

The app is not working. There is a error to login and don’t let navigate trought the app at all

by Li*****, 2026-04-20

We have a smart fridge and this app is what’s needed to load pictures ect. This app hasn’t worked in a really long time, it open and immediately shuts on its own.