Grand Hotel Salem

Enjoy our Hotel with Izzy by your side.

Welcome to The Grand Hotel Salem, located in historic Downtown Salem! Meet Your HotelPal™ Izzy. She can come to life in AR in your room or anywhere you go to chat. She can link to reservations at Bentleys Restaurant.

Use our concierge app, complete with a new Help Desk to explore hotel amenities, get food delivered, meet our Front Desk Manager, check out restaurant menus, message the front desk, book your next room or meeting/wedding space, check meeting times, connect with us on Facebook and TripAdvisor, discover local restaurants, shops and attractions. Use our app to share a beautiful, send/share a free vintage postcard from our hotel instantly. Fill out your Guest Services Comment Card on our App so we can continue improving our guest experience.

Izzy Speaks! Our Voice Assisted Hotel Pal Chatbot IZZY is here 24/7 to help you. You can use her with a voice or without. She can help you book your next stay or tell you a joke to cheer you up.

HospitalityVision enables hotels to offer their guests a full-time, 'personalized' virtual concierge with all their Guest Service Directory hotel information in one place.