Philly Pretzel Factory

Name: Philly Pretzel Factory
Rating: 4.9 (4659 reviews)
Author: Soft Pretzel Franchise Systems, Inc.

By: Soft Pretzel Franchise Systems, Inc. App

Philly Born and Bread

Overview

Version:

2.3.0

Last updated: 2026-06-08

Ranking

#26,097 ▲ 107

Overall

Features & Capabilities

The Philly Pretzel Factory Chrome extension helps you track and redeem your gift card right from your browser, keeping balances handy for Philly Born and Bread fans.

With a built-in store locator, you can quickly find the nearest Philly Pretzel Factory locations, so you can grab a fresh pretzel when you're nearby.

User Growth & Download Statistics

App Shopping Navigation & Mapping

By:

Soft Pretzel Franchise Systems, Inc.

Rating:

4.90

(4,659) 41 new ratings

Version:

2.3.0 Last updated: 2026-06-08

Version code:

886530788

Creation date:

2016-12-14

Compatible devices:

Size:

58.69MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-09-03

Compare stats and ranking:

Ranking

# 26,097 ▲ 107

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Soft Pretzel Franchise Systems, Inc.

Apple Apps Store

https://apps.apple.com/us/app/philly-pretzel-factory/id1185574639

Website:

https://www.incentivio.com/

User Reviews

Users consistently praise the pretzels’ taste, freshness, and value, along with friendly staff and reliable in-store service. The app is easy to use and provides order confirmations. However, recurring complaints center on the app reliability (crashes, non-loading, login issues), loyalty rewards problems (missing funds and transfers, limited scanners), and checkout/promo glitches (order errors, promos not applying). Location-specific positives exist, but overall app reliability and loyalty features are the main pain points.

Pros

Delicious, fresh pretzels with good variety at a reasonable price.
Friendly, helpful staff and consistently positive in-store service.
The app is easy to use and sends order confirmations (email/text).
Positive experiences at multiple locations with fast, clean, well-run service.

Cons

App frequently crashes or won’t load, making it unusable.
Loyalty rewards are unreliable: missing balance/points, transfers, and limited scanner support.
Checkout and ordering glitches: difficulty placing orders, promos not applying, and re-entering payment information.
Sign-in/login problems (unable to sign in via email or phone).

Recent reviews

After hitting checkout, there was nothing that said available offers to get my 5 free pretzels.

by Na*****, 2026-07-05

Had an issue resetting my account password. Was directed to call the Corporate phone number. I called the number, nobody picked up and went to voicemail. Nobody returned my message. Also sent an email to the Corporate website, nobody responded.