RouteThis Helps

Name: RouteThis Helps
Rating: 2 (198 reviews)
Author: RouteThis Inc

By: RouteThis Inc

Utilities

Features & Capabilities

RouteThis Helps runs a variety of network tests and diagnostics to identify problems affecting smart home devices and internet connectivity.

The diagnostic results are shared with technical support to help resolve issues quickly, so you can enjoy the best possible experience with your home internet and smart devices.

User Growth & Download Statistics

App Developer Tools Privacy & Security

By:

RouteThis Inc

Rating:

2.00

(198)

Version:

26.13.0 Last updated: 2026-04-29

Version code:

884779000

Creation date:

2016-11-11

Compatible devices:

Size:

50.32MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-07

Compare stats and ranking:

Ranking

# 158,555 ▲ 970

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

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Developed by:

RouteThis Inc

Apple Apps Store

https://apps.apple.com/us/app/routethis-helps/id1173976362

User Reviews

Overall, RouteThis Helps is a mixed bag. Many reviews praise its diagnostic capabilities, noting that it can surface network issues affecting devices and offer fixes, sometimes helping users pinpoint root causes like a faulty router or device. However, reliability varies: users report frequent failures, missing or unusable input fields, and links that don’t load. A recurring frustration is the required four-digit code that users often never receive. Privacy concerns and occasional misdiagnoses also appear in multiple reviews, coloring the app’s usefulness with caution.

Pros

Provides detailed network and device diagnostics that help identify the root cause of issues.
Offers actionable recommendations to fix detected problems.
Useful for support, since it surfaces network data that agents can use.
Often easy to use with clear directions for some users.

Cons

App is frequently unreliable or non-functional; users report it not working properly.
Requires a four-digit access code that many users never receive.
Often returns vague results with no actionable details or links to follow up.
Raises privacy concerns by collecting location data and network details, sometimes via clipboard.
Can misdiagnose issues or provide incorrect results for certain devices.

Recent reviews

Owlet Dream sock wouldn’t connect to my home WiFi. They apparently partnered with this app as their official partnered support app. When I click the owlet provided link, I am supposed to be able to enter “OWLT” to get a specific diagnostic for why it won’t work. This page will not open, I cannot input anywhere that I am trying to connect an Owlet device. I can only perform a general scan of my WiFi to see if it is working. Which it, of course, is working fine.