Reviews of HomeSafe View

By: Swann Communications Pty Ltd App

List of user reviews and ratings for HomeSafe View

Total ratings

2.60 (Rating count: 1,071)

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Review summary

Most recurring issues are connectivity and offline errors that prevent remote viewing, instability (crashes and freezes), poor video playback and unwieldy controls, inconsistent landscape orientation, and notifications not working or delayed. Some users also report password recovery problems and a need for app updates. Overall, sentiment is negative, with very few consistent positives; the app struggles with reliability and usability across devices and iOS versions.

Pros

Cons

Frequent offline/connection issues preventing remote viewing
App instability (crashes/freezes/restarts)
Poor video playback quality and unwieldy controls
Landscape/orientation not working reliably
Notifications not working or delayed

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User Reviews

Recent rating average: 1.50

All time rating average: 2.60

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63% (35)

Date	Author	Comment
2026-07-14	sw*****	Seems this app is no longer supported or updated. I have not been (for over a year) able to get my device connected to my phone in the app.
Seems this app is no longer supported or updated. I have not been (for over a year) able to get my device connected to my phone in the app.
2026-06-29	AN*****	1976PEACEFUL BROOK
1976PEACEFUL BROOK
2026-06-19	Un*****	Unable to see remotely
Unable to see remotely
2026-05-27	wi*****	Needs help hard to use
Needs help hard to use
2026-05-25	No*****	I can no longer view cancers from the mobile app. It’s working fine from the system onto the small screen but I can no longer view anything on my iPhone app . Terrible !
I can no longer view cancers from the mobile app. It’s working fine from the system onto the small screen but I can no longer view anything on my iPhone app . Terrible !
2026-05-09	ju*****	The majority of the time it loads shows the video and than says it loses connection after a couple seconds make it better
The majority of the time it loads shows the video and than says it loses connection after a couple seconds make it better
2026-04-27	dr*****	App is cheeks. Not persistent. Swann is wiggity wiggity whack
App is cheeks. Not persistent. Swann is wiggity wiggity whack
2026-03-27	Da*****	Opened ports lowered resolution and still says offline when I try to view my cameras remotely. Might replace with a different set of cameras.
Opened ports lowered resolution and still says offline when I try to view my cameras remotely. Might replace with a different set of cameras.
2026-03-01	Ag*****	I can’t figure how to change my password. No customer service, no options to do anything
I can’t figure how to change my password. No customer service, no options to do anything
2026-01-26	di*****	Needs an option to connect to network.
Needs an option to connect to network.