Reviews of Pango Parking

By: Mobile Smart City, Corp

List of user reviews and ratings for Pango Parking

Total ratings

4.60 (Rating count: 2,132)

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Review summary

Overall, the app is praised for ease of use, speed, and the convenience of starting/stopping parking from a phone, along with reminders to avoid tickets and coin-free payments. However, recurring issues undermine the experience: a mandatory wallet with minimum balances and slow refunds; ongoing charges if you forget to stop a session; glitches that can show false active sessions, misbook locations, or even towing; payment failures or limited methods; and inconsistent, unhelpful customer support. These themes recur across multiple reviews, making reliability and support the main concerns despite occasional praise for convenience.

Pros

Easy to use and fast for starting, stopping, and extending parking from the phone.
Reminders help avoid tickets.
No need to carry coins; wallet stores car and payment details for quick payments.
Great GPS and reliable location tracking in several areas.
Remembers your car and payment details for quick taps.

Cons

Wallet balance requires a minimum (often $15) and refunds are slow or difficult.
If you forget to stop a session, you can continue being charged; end-session is required.
Glitches can create false active sessions, misbook locations, or even cause towing and extra charges.
Payment methods are not always accepted (cards or Apple Pay) and some users can't add cards.
Customer support is unhelpful or slow.

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User Reviews

Recent rating average: 2.10

All time rating average: 4.60

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1% (30)

Date	Author	Comment
2026-05-27	Mb*****	Terrible user experience. No QR code support. Takes for ever to enter info. No Apple Pay integration. And the have and active timer instead of picking duration. So if you forget you get charged more. Unforgivable in the AI era
Terrible user experience. No QR code support. Takes for ever to enter info. No Apple Pay integration. And the have and active timer instead of picking duration. So if you forget you get charged more. Unforgivable in the AI era
2026-05-15	Ti*****	I already have the app and update as requested. But when I log in, it keeps asking me to download from store and try again. The app was downloaded from the store. Very frustrated!
I already have the app and update as requested. But when I log in, it keeps asking me to download from store and try again. The app was downloaded from the store. Very frustrated!
2026-05-11	Ol*****	Convenient
Convenient