TotalAccess Mobile

Name: TotalAccess Mobile
Rating: 1.8 (48 reviews)
Author: BI Incorporated

By: BI Incorporated App

Business

Overview

Version:

5.29.0

Last updated: 2023-12-06

Ranking

#294,013 ▼ 8,762

Overall

Features & Capabilities

TotalAccess Mobile is a case management application that connects BI customers to their caseloads from a smartphone. Users (BI Customers) can view client information, view and close alerts and add, edit or delete client's supervision schedules.

User Growth & Download Statistics

App

By:

BI Incorporated

Rating:

1.80

(48)

Version:

5.29.0 Last updated: 2023-12-06

Version code:

861483679

Creation date:

2018-08-03

Compatible devices:

Size:

119.39MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-19

Compare stats and ranking:

Ranking

# 294,013 ▼ 8,762

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

BI Incorporated

Apple Apps Store

https://apps.apple.com/us/app/totalaccess-mobile/id1148703423

Website:

https://bi.com/products-and-services/totalaccess-offender-monitoring-web-based-software/

User Reviews

Reviews largely condemn TotalAccess Mobile for unreliable authentication (2FA/3FA prompts and repeated logins), crashes and slow performance, and weak data management (schedules/devices). Alerts often reflect outdated or incorrect data, and the UI feels clunky and not truly mobile-friendly. The underlying business is praised by some, and minor update improvements are noted, but overall the app requires major reliability and usability improvements.

Pros

Cons

Unreliable login flow with two-/three-factor authentication causing frequent password prompts and pop-ups that rarely load
Frequent crashes, stalls, and slow performance, especially during critical moments like alerts
Inability to edit schedules without deleting them and occasional data disappearance; adding devices or inactivating clients is difficult
Alerts show outdated or misaligned information (dates, locations) and sometimes misfire
Clunky, non-intuitive UI with a poor mobile experience

Recent reviews

This app is trash. Logs you out and refuses to accept your password, defaults to invalid beacons causing alerts but doesn’t allow you to edit without deleting the schedule. Who ever is in charge of updates and quality and control needs to be fired immediately. Or this company needs to lose their contract. Trash on all fronts.

by Yo*****, 2026-04-15

This app is trash. You’d think a company that’s purpose is technology could make a better app. It’s clunky, and lately I cannot even get past the login screen. I have to do a password reset and deactivate my device every time I want to use the thing otherwise I put in my credentials and the app just stalls eventually telling me “A task was cancelled.” This app needs to be fixed asap or scrapped.