vatfree.com

Name: vatfree.com
Rating: 4.7 (887 reviews)
Author: VATfree NL B.V.

By: VATfree NL B.V.

Travel

Features & Capabilities

Vatfree.com helps travelers reclaim Value Added Tax (VAT) paid on EU purchases, including online orders. It maximizes refunds through a transparent, low-fee model and an open platform that lets any merchant join, minimizing contracts and keeping refunds high—starting at €2.50 per receipt up to €80.

Designed for time-pressed travelers, the mobile-first Vatfree app enables refund claims on the go—whether at the airport, on the plane, or at home. It supports refunds for online and offline purchases, cross-border shopping, and both listed and non-listed partner stores, with fast, clear processing and helpful support to ensure you get what you’re entitled to.

User Growth & Download Statistics

App Shopping Open Source Privacy & Security

By:

VATfree NL B.V.

Rating:

4.70

(887)

Version:

5.0.3 Last updated: 2026-05-28

Version code:

886232497

Creation date:

2016-10-31

Compatible devices:

Size:

37.32MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-10

Compare stats and ranking:

Ranking

# 61,134 ▲ 43

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

VATfree NL B.V.

Apple Apps Store

https://apps.apple.com/us/app/vatfree-com/id1141738494

Website:

https://www.vatfree.com/

User Reviews

Most reviews say VATFREE is convenient when it works, but reliability is poor. Recurrent problems include high, unclear fees; slow refunds; issues with receipts and submissions; and app/website bugs. Non-EU users face extra charges. Customer support is criticized. Overall, the service is praised for ease in theory but criticized for value and performance.

Pros

Hassle-free and easy process when the app functions correctly.
Overall convenient process when it works.

Cons

App crashes or won’t open and submission/upload features don’t work reliably.
Very high and opaque fees (around 28–30% plus additional charges) with no clear transparency.
Slow refund processing and payout delays.
Receipt submission and verification issues (rejections for missing details, lack of prompts for missing info).
Poor customer support.

Recent reviews

The app doesn't even open, it auto closes when trying to use it. The website doesn't even have all the options for submitting that the app does.

by E.*****, 2026-03-08

A receipt got rejected by VAT because the receipt didn’t state my name and address. I was instructed to return to the country of purchase (sure, it’s easy to get on a plane to return to the location abroad). VAT should require that these issues can be resolved online. So much hassle for minimal return. You need to stand in line at customs, get your stamps, upload the invoices to then be told that you need to return to the store for your name and address to be added. I don’t know what more proof of purchase the government wants.