My-Zong

Name: My-Zong
Rating: 4.4 (1398 reviews)
Author: Zong China Mobile Company Pakistan

By: Zong China Mobile Company Pakistan App

Utilities

Overview

Version:

5.8.4

Last updated: 2026-06-02

Ranking

#51,969 ▼ 173

Overall

Features & Capabilities

My-Zong App consolidates essential telecom tools in one place: manage your profile, choose language (English, Urdu, Chinese), check balance and expiry, and activate or deactivate bundles for Prepaid, Postpaid and MBB internet. Monitor usage across internet, social media, on-net and off-net minutes, with real-time notifications about new bundles and offers.

Beyond basic telecom functions, the extension enables online recharge and loans, device shopping for 4G mobiles and MBB devices, and access to entertainment content. It also provides customer support through Facebook, Twitter, Live Chat 24/7, plus video tutorials, FAQs, and feedback surveys to tailor the experience.

User Growth & Download Statistics

App Communication Payments Entertainment Data

By:

Zong China Mobile Company Pakistan

Rating:

4.40

(1,398) 6 new ratings

Version:

5.8.4 Last updated: 2026-06-02

Version code:

886417050

Creation date:

2016-09-04

Compatible devices:

Size:

137.14MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-16

Compare stats and ranking:

Ranking

# 51,969 ▼ 173

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Zong China Mobile Company Pakistan

Apple Apps Store

https://apps.apple.com/us/app/my-zong/id1141387383

User Reviews

Users largely praise Zong’s network, but the My-Zong app is plagued by instability and usability issues. The top negatives are frequent crashes, login/authentication errors, and flaky rewards. Additional complaints include slow performance and missing features such as a search bar or widgets. Overall, network quality remains a major pro while app reliability and UX are the dominant cons.

Pros

Strong network quality and coverage (repeated praise for Zong being the best network)
App is viewed as useful/valuable for Zong customers when it functions (positive notes like 'Great app for Zong users' and satisfaction with packages)
Positive brand perception and loyalty toward Zong (praises of network and services)

Cons

Frequent crashes and instability of the My-Zong app (crashes on launch, after updates, and during use)
Login/authentication issues and API errors (login failures, 'too many requests' errors when switching profiles)
Rewards/daily offers reliability problems (inability to claim rewards or crashes when accessing rewards)
Poor performance/UX and feature gaps (slow/clunky app, missing features like search bar or widgets)

Recent reviews

Internet is bad

by co*****, 2026-05-06

I would like to share a suggestion regarding eSIM services and customer convenience. It would be extremely useful if Zong could introduce a feature in the My Zong App that allows customers to convert their physical SIM into an eSIM directly, without visiting a franchise or collecting a physical QR code. Many global telecom operators already provide in-app or online SIM to eSIM conversion, making the process fast, secure, and fully digital. Adding this feature would significantly improve the user experience, especially for customers using modern smartphones and eSIM-only or dual-SIM devices. Benefits of this feature include: - Greater customer convenience and time savings - Reduced load on Zong franchises and customer service centers - Better support for eSIM and future smartphone technologies - Stronger positioning of Zong as a digital-first and innovative network Customer verification can still be handled securely via OTP, CNIC verification, or biometric methods within the app. I believe this enhancement would be highly appreciated by Zong users and would strengthen Zong’s digital ecosystem. Thank you for your time and consideration. Kind regards, Abdullah