VinSolutions

Terrible. I realize that this setup and functionality is dealer dependent, I have worked at over 11 different dealer groups, all exhaustingly different setups. I’ve never seen this implemented well. Why do I get a text message about a text message and not an alert? What the hell am I switching from different apps so much just to communicate. The website is just as bad. I have 30 open tabs, and a new tab appears every time I click a link. The side window is the most adhd thing. You can’t manage something inside a single tab the website is useless and total garbage. So is this app. It’s like some engineer made this thing completely unusable. It’s clear they have never sold a car in their life. There is no count of how many touches a customer has and the search function is aweful. The sales cycle is not clearly defined to match the deal groups sales cycle or steps of the sale. Everyone is just guessing. Managers yelling about tasks and when you complete a task you have to manually refresh to see it clear off the list. Complete madness.

After the update , I get logged out constantly, I cannot reply to messages unless it is an active lead. Other smaller things too but those are the most annoying